Job Description
Job Vacancy: Front Office Agent (Immediate Joiner)
Location: Red Castle Hotel LLC SP Sharjah
Employment Type: Full-Time
Availability: Immediate Joiner
Job Description
We are seeking a well-presented and customer-focused Front Office Agent to join our hotel team immediately. The ideal candidate will be responsible for delivering excellent guest service at the front desk and ensuring smooth check-in and check-out operations.
Key Responsibilities
- Welcome guests in a warm and professional manner
- Perform check-in and check-out procedures accurately
- Handle guest inquiries, requests, and complaints efficiently
- Manage room reservations, cancellations, and modifications
- Coordinate with housekeeping and other departments regarding room status
- Handle cash, credit card, and billing transactions accurately
- Maintain guest records and ensure data confidentiality
- Upsell hotel services, promotions, and room upgrades when applicable
- Follow hotel policies, SOPs, and brand standards at all times
Job Requirements
- Previous experience as a Front Office Agent or Receptionist in a hotel is preferred
- Good communication skills in English (additional languages are an advantage)
- Familiarity with hotel PMS systems (Opera or similar is a plus)
- Strong interpersonal and customer service skills
- Well-groomed, professional appearance
- Flexible to work shifts, weekends, and holidays
- Must be available to join immediately
Benefits
- Competitive salary
- Duty meals and accommodation (as per company policy)
- Visa and medical insurance
- Annual leave and air ticket as per UAE Labor Law
How to Apply
Interested candidates who are immediate joiners may send their CV to [email protected]
Job Type: Full-time
Pay: AED1,800.00 - AED1,801.00 per month
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