Engineer - Revenue Management (Convergent Charging System and Billing)

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Company Details

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Industry: Information Technology and Services
Description: Safaricom is the largest converged communication solutions provider in Kenya, offering telephony, broadband internet, and financial services. The company also supports community projects and provides value-added services aimed at improving the welfare of Kenyans. With more than 29 million subscriber… Safaricom is the largest converged communication solutions provider in Kenya, offering telephony, broadband internet, and financial services. The company also supports community projects and provides value-added services aimed at improving the welfare of Kenyans. With more than 29 million subscribers and an estimated 67% market share, Safaricom operates the most extensive modern mobile network in Kenya. Its position as the leading mobile provider in the region is supported by experienced shareholders, competitive tariffs, a nationwide dealer network, and skilled staff and management. View more View less

Job Details

Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: Undisclosed
Other Pay: Benefits
Job Category: Engineering

Job Description

Responsibilities

  • Participating in the product development lifecycle to achieve faster timetomarket.
  • Translating business and customer requirements into technology specifications that meet current and future needs.
  • Designing, configuring, and deploying enterprise-grade products and services, including bespoke and complex solutions for corporate clients.
  • Conducting platform operation and maintenance activities.
  • Researching, reviewing, and recommending emerging technologies and innovative customer solutions, and collaborating with stakeholders for technology adoption.
  • Supporting quality assurance by executing unit tests, system integration tests (SITs), and user acceptance tests (UATs) for new products and services.
  • Ensuring quality and accuracy while addressing all customerrelated issues.
  • Demonstrating a deep understanding of customer operations.
  • Collaborating effectively with team members, enterprise commercial teams, and other technical squads.  
  • Automating and digitizing processes to improve efficiency.

Qualifications

  • A degree in IT, Computer Science, Telecommunications, Electrical Engineering or a related field.
  • At least 3 years of relevant working experience.
  • Strong skills in Linux/Unix skills and database, including MySQL and PostgreSQL.
  • Software development skills in Java or Python.
  • A team player with strong organizational and attention to detail.
  • Experience with Huawei Convergent Billing System (CBS) is an added advantage.
  • Experience in designing, configuring, and deploying enterprise products and services will be an added advantage.
  • Knowledge of GSM technologies.
  • Knowledge of Artificial Intelligence, Robotic Process Automation (RPA), and Cloud technologies is an added advantage.
  • Skills in system analysis and design are an added advantage.
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