Key Responsibilities
Security Engineering & Governance
- Implement and maintain security baselines across identity, endpoints, messaging, data, and collaboration workloads (Microsoft Security Baselines, CIS Benchmarks).
- Deploy, configure, and operationalize: Microsoft Defender XDR, Defender for Cloud (cloud & hybrid posture management), Microsoft Sentinel (SIEM/SOAR operations and automation).
- Develop, tune, and maintain: SIEM/SOAR use cases, Detection rules, KQL-based analytics, Automation playbooks.
- Lead security incident investigations from detection, containment, root-cause analysis and remediation across identity, endpoints, messaging, and email security.
- Implement and maintain Microsoft Purview governance controls: Retention & records management, eDiscovery (Standard & Premium), Audit & Insider Risk, Information Protection & DLP.
Modern Workplace Architecture & Engineering
- Design secure architectures across: Entra ID, AD DS, hybrid identity, Intune & ManageEngine Endpoint Central, Conditional Access, Zero Trust policies, Role-based access & identity governance.
- Architect secure and resilient messaging solutions: Exchange Online & Exchange Server, Mimecast (email security, threat protection, continuity)
- Lead implementation and modernization projects including:
- Identity hardening & MFA/Conditional Access modernization
- Endpoint standardization (security baselines, configuration policies)
- Migration projects (identity, email, device, security platforms)
- Defender XDR and SIEM modernization
- ManageEngine platform rollout and optimization
- Conduct technical health checks, configuration assessments, risk evaluations, and environment hardening across all EUS technologies. undefined
Escalation, Operations & Service Reliability
- Serve as L3/L4 escalation authority for complex security, identity, endpoint, messaging, and cloud incidents.
- Ensure SLA compliance for P1/P2 incidents through advanced troubleshooting and root-cause analysis.
- Maintain operational reliability, security posture, and performance across all Digital Workplace platforms.
- Drive continuous improvement cycles to enhance availability, compliance alignment, and threat resilience.
- undefined
Presales, Advisory & Client Engagement
- Lead security-focused presales engagements including workshops, assessments, PoCs, and RFP technical responses.
- Produce secure, scalable solution architectures aligned with Microsoft security frameworks (Zero Trust, MCRA frameworks).
- Translate business risks and compliance requirements into actionable technical designs.
- Act as a trusted advisor on:
- Cyber posture improvement
- Microsoft security & compliance adoption
- Governance & data protection
- Workplace modernization strategies
- Participate in account planning with pre-sales teams.
KNOWLEDGE, SKILLS & ATTRIBUTES
Technical Competencies
- Strong experience with Microsoft Sentinel, SIEM/SOAR, and threat detection methodologies.
- Expertise across M365, Entra ID, AD DS, Intune, ManageEngine, Exchange, and email security platforms.
- Hands‑on experience with incident response, KQL, PowerShell, Python, and investigative analysis processes.
- Deep understanding of identity security, endpoint protection, hybrid identity, and Microsoft security stack.
PROFESSIONAL ATTRIBUTES
- Excellent communication, documentation, and stakeholder‑management skills.
- Able to translate complex security concepts for non‑technical audiences.
- Strong analytical mindset, detail‑oriented, and able to work in high‑pressure environments.
- Highly collaborative with cross‑functional teams (support, sales, presales, engineering).
QUALIFICATIONS & EXPERIENCE
- Bachelor’s degree in IT, Computer Science, Information Systems, or related field.
- 5+ years experience in cybersecurity, security operations, Modern Workplace engineering, or identity management.
- Prior experience in enterprise IT environments, SOC operations, or security engineering.
- Hands‑on experience architecting and supporting Modern Workplace technologies.
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