Digital Marketing Intern

Position Title: Digital Marketing Intern

Direct Line Reporting: Brand Specialist / Marketing Manager

Industry Sector: Digital Media / Marketing

Gross Salary Structure: Kshs. 15,000 - 20,000 Net (Stipend)

Location: CBD, Nairobi

Role Overview

We are seeking a highly creative, digitally native Digital Marketing Intern to support the daily execution, graphic production, and audience interaction mechanics across our corporate social media networks. Your primary focus is to breathe energy into our digital platforms by designing high-impact visual banners, scripting snappy engagement copy, and scheduling consistent content streams using modern publishing toolsets. This position bridges early-career media management with practical data tracking; you will learn how to transition raw marketing ideas into active campaigns while monitoring daily follower feedback and algorithmic performance metrics. The role calls for a self-motivated, trends-focused individual who has a strong command of Canva and wants to build a portfolio inside a fast-moving commercial market.

Areas of Accountability

Graphic Assembly & Content Generation

• Draft and edit high-quality social media posters, promotional flyers, video reels, and animated stories utilizing Canva.
• Format and adapt core visual assets to match layout requirements across separate digital platforms while protecting brand standards.
• Brainstorm with senior creators to pitch viral text concepts, interactive polls, and campaign narratives that click with target audiences.
• Write engaging, clear captions, trending hashtag groups, and sharp call-to-action scripts to drive user click-through rates.

Platform Administration & Content Scheduling

• Map out, verify, and run the company’s monthly multi-platform publishing and content layout framework.
• Ensure absolute punctuality across all media drops, following the established corporate marketing schedule without delays.
• Audit live channel streams throughout the day, flagging unexpected user trends or technical account issues to supervisors instantly.
• Maintain clean, organized cloud filing structures for quick access to historical creative templates, raw media clips, and final drafts.

Community Management & Customer Care

• Govern the front-line digital community space, responding to public comment fields, incoming direct messages, and brand tags.
• Cultivate positive brand sentiment by launching interactive platform tools like questionnaires, trivia questions, and live feedback prompts.
• Isolate, document, and route complex service complaints or specific purchase queries to appropriate support desks for resolution.

Research Diagnostics & Metric Reporting

• Extract performance metrics covering raw channel reach, daily engagement spikes, profile click-through counts, and net follower velocity.
• Assist in compiling structured weekly summaries and monthly data reports to help senior teams assess digital campaign return values.
• Track local competitor platform movements, popular sound bites, digital design trends, and fresh software utilities to keep output competitive.

Skills & Experience Required

Minimum Entry Criteria

• Academic Foundation: Degree or Diploma in any academic track from an accredited institution.
• Professional Up-Skilling: Holding a verified Certificate in Digital Marketing, Social Media Strategy, Content Creation, or a matching technical course.
• Software Fluency: High practical competence using Canva to produce clean typography, balance layout grids, and build basic motion graphics.
• Communication Command: Exceptional written English articulation paired with strong storytelling, proofreading, and caption-writing skills.

Key Work Traits

• Trend Sensitivity: Deep natural familiarity with the current social media landscapes, algorithmic shifts, and digital audience behaviors.
• Deadlines Discipline: Exceptional organizational skills to handle continuous content production pipelines without dropping delivery speeds.
• Growth Mindset: Strong willingness to absorb constructive technical feedback, shadow experienced professionals, and pick up fresh marketing software tools.

Perks & Environment

• Technical Guidance: Access deep professional mentorship from seasoned brand managers and digital media leads handling active commercial campaigns.
• Portfolio Acceleration: Build a highly competitive, data-backed portfolio detailing real corporate accounts, content metrics, and successful product launches.
• Strategic Work Space: Enjoy the operational convenience of a central corporate workspace situated in the heart of Nairobi's primary business district.

Way to Apply

Please forward your resume and a sample link of your creative design work. Specify the exact job title in your message subject line.