Digital Health Senior Associate

Company Details
Industry: Consulting
Description: Our purpose is to unlock value in Africa. We use our analytical capabilities to improve decision-making and, through better decisions, to unlock substantial value for our clients and society. While we are the largest economics-based consulting firm in Africa, we use a large number of techniques and … Our purpose is to unlock value in Africa. We use our analytical capabilities to improve decision-making and, through better decisions, to unlock substantial value for our clients and society. While we are the largest economics-based consulting firm in Africa, we use a large number of techniques and approaches to achieve clarity for decision-makers. We work across various domains. Early specialisations were competition and regulatory economics, and then financial services strategy. Since then we have added: agriculture and agribusiness, applied behavioural economics, infrastructure, health, monitoring and evaluation and shared value. We often combine our areas of expertise to craft services that recognise the multifaceted nature of our clients’ challenges and opportunities. How does our work unlock value? How our work unlocks value depends on the challenge posed. We do it by figuring out the mobile entry strategy for a bank operating in a fast-growing market. By equipping a regulator with litigation-proof analysis to reduce mobile-phone termination rates, saving low-income consumers hundreds of millions of dollars a year. By devising a horticulture strategy for a large East African country that can create a hundred thousand jobs. By demonstrating how a climate-resilient water scheme can be restructured to serve thousands more households in needier areas. Four convictions that infuse our work: A focus on analytical strength. While economics is a core tool, we apply many other tools - financial, strategic and evaluative - to improve decisions and unlock value. We do this across a wide range of sectors and services, as is evident from the site. We pride ourselves on the quality of our analysis. Every professional in Genesis is equipped and indeed required to wield our analytical tools with rigour, imagination and - when called for - courage. At home in both the private and public sectors - and especially where they meet. At Genesis, the same teams service both the corporate and the public sectors. Experience in the one, we believe, enriches our work in the other. As a result of this cross-learning, we are often asked to work in the zone where the market meets the state. One example is helping a financial services firm build competitive advantage in a harsh new regulatory environment. Another is devising a donor-funded intervention to enable catfish farmers in the Niger Delta to service their markets more effectively. Ethics above expedience. The zone where the state meets the market is crowded with many actors, from the ethical to the expedient. We work hard to earn and maintain a reputation for rigour, ethics and fairness. We are also dedicated to improving the system we work and live in. These convictions add to our effectiveness for clients, as what we do and say is taken seriously by state and non-state entities alike. When we err, we own up to it and act swiftly to recover lost ground for our client. A focus on the decision and how it is made. We aim to improve a wide range of decisions ranging from a regulatory process in a multi-billion-dollar industry to the nutrition decisions of a young woman in rural Rwanda. In all these cases there is much to understand about the decision-makers: their assumptions, their priorities, their constraints, their blind spots, their language, their way of thought. The better we understand the decision context, the more effective our advice. Once a decision has been made, the real work begins. The decision needs to be communicated and coalitions for change built. Our work gathers the evidence, crafts the insights and anticipates likely objections to ease the next stages of communication, persuasion and implementation. We increasingly assist in implementation. A brief history Stephan Malherbe founded Genesis Analytics in February 1998 with a staff of two in a 59 square-metre office in the Johannesburg suburb of Blairgowrie. The firm was the first specialist microeconomics consultancy in South Africa, microeconomics being the study of product, labour and capital markets. The word 'genesis’ is derived from the ancient Greek word, which means to be born. Despite the strong biblical associations today, the word entered the English language only in the 17th century via Latin. Stephan called the firm Genesis because it was founded at a time of two beginnings: a rebirth for South Africa -just four years into democracy - and a new phase of growth for Africa. The hope was that the firm, small as it was, would be able to apply economic logic and would therefore be a catalyst for further growth and expansion in the region. Making a positive impact From the start, Genesis was an avowedly for-profit firm with the purpose of making a positive impact in South Africa. The idea was to use the disciplines of a business and an ability to reinvest earnings in order to work effectively in areas that have traditionally been the preserve of government or non-profit organisations. Due to a combination of skills and circumstance, the firm’s work from the beginning has tended to be where the state meets the market and to this day state/market interface remains an important focus. Our earliest projects included developing strategies to increase investment, designing policy for a financial centre in Africa, and undertaking detailed work on a competition policy regime for South Africa. An important early project involved drafting a key report for the International Organisation of Securities Commissions (IOSCO) on the causes and implications of the 1998 emerging-market financial crisis. Work in public and private sectors Another early feature was a roster of clients split fairly equally between the public and private sectors. This is still the case today, and is embodied in our methodology of using the same teams for both public and private work. We believe that understanding the one sector enables Genesis to better advise the other. While this approach has proven to be beneficial for both corporate and government clients, it has also necessitated absolute clarity and consistency on ethics and conflicts of interest. This, too, has become a cornerstone of our ongoing approach. Stephan was joined by banking and financial specialist Richard Ketley in 2003 and industrial organisation and trade specialist James Hodge in 2005. Their arrival led to the launch of our financial services strategy and competition and regulatory practice areas. Another prominent early director, who joined in 2002, was Hennie Bester. He built up the firm’s capabilities in financial inclusion and is today a prominent independent consultant in financial inclusion and development strategy. Largest economics-based firm in the region Within six years, Genesis had become the largest firm of its kind in the region, which it remains to this day. Its growth reflected the versatility of economic tools for understanding commercial, societal and political dynamics. As a result, Genesis has become proficient in an ever larger number of domains. To our start in policy design we added financial deepening and inclusion, bank strategy, competition economics, utilities regulation, challenge fund design, development programme evaluation, infrastructure strategy and evaluation, programme design, behavioural economics and stakeholder strategy. In the last three years, practice areas and teams have been established in infrastructure, agriculture and agribusiness, energy, health and behavioural economics. In 2015, a large team was split off from other development work to focus on monitoring and evaluation (M&E), and this is one of the most rapidly expanding and internationally active areas of the firm. With its roots still firmly in South Africa, Genesis has rapidly internationalised in recent years. Approximately half of our revenue is generated outside South Africa and this proportion is increasing steadily. The African specialists operating out of the Johannesburg and Nairobi offices offer expertise in competition, regulation development and finance that we believe is unparalleled in the region. The firm is intent on building a cadre of African professional expertise that matches and exceeds international benchmarks of quality. Educational fund for black economists We are also proud of our South African roots. We have been a direct beneficiary of South Africa’s democratisation and of the historic compact that accompanied it. More than a decade ago, we therefore donated a 20% ownership stake in our South African operation (then the only one) to a purpose-created foundation in order to fund the education of black South African economists. Including current students, the foundation has funded graduate studies for more than 30 specialists in the field. Alumni of this programme have filled senior positions in the National Treasury, the Reserve Bank and the Competition Commission, among others. Many alumni have also worked for, or continue to work for, Genesis on a number of different teams. Although Genesis is no longer solely an economics firm, we still employ many economists and work extensively in the area. Our economics roots have therefore formed our identity. Clarity of thought, analytical rigour, an evidence-driven approach, a thirst for getting to the truth of the matter: these parts of our DNA come from our grounding in economics. The firm, which is still jointly owned by the founding partners and the foundation, has grown to include 15 partners and more than a hundred full-time staff View more View less
Job Details
Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: KES Unspecified / month
Other Pay: Benefits
Job Category: Medical
Job Description

Digital Health Senior Associate

About the Role

We are seeking an experienced and strategic Digital Health Senior Associate to join our Health Practice. This senior role is designed for a professional who combines deep expertise in health information systems with the gravitas and communication skills to engage confidently with senior government officials, multilateral partners, and executive stakeholders. You will lead the design and delivery of complex digital health programmes across Africa, translating technical realities into strategic recommendations and driving sustainable digital transformation in health systems.

This is not a software development role. We are looking for a highly capable business analyst and digital health strategist who understands health information systems end-to-end and can bridge the worlds of policy, health systems, and digital technology.

Key Responsibilities

Strategic Leadership in Digital Health

  • Lead the development and review of national and sub-national digital health strategies, investment cases, and roadmaps, positioning the organisation as a trusted thought partner to Ministries of Health and regulatory bodies.
  • Provide authoritative analysis of digital health ecosystems, benchmarking against global frameworks (WHO SCORE, DHIS2, OpenHIE) to identify strategic opportunities and gaps.
  • Represent the organisation at senior-level convenings, technical working groups, and policy dialogues with government counterparts, development partners, and donors.

Health Information Systems (HIS) Expertise

  • Serve as a subject-matter expert on health information systems architecture, data flows, and interoperability standards (HL7 FHIR, ICD, LOINC).
  • Lead assessments of existing HIS landscapes, including routine health information systems (RHIS), electronic medical records (EMR), disease surveillance platforms, and logistics management information systems (LMIS).
  • Advise on HIS strengthening plans, data governance frameworks, and the integration of community health, facility, and national-level data systems.
  • Guide clients and partners on platform selection, configuration, and scale-up decisions, drawing on knowledge of DHIS2, OpenMRS, iHRIS, and comparable tools.

Senior Stakeholder Engagement & Partnership Management

  • Build and sustain trusted relationships with government officials, bilateral and multilateral partners, and implementing NGOs.
  • Independently lead high-stakes meetings, negotiations, and presentations, demonstrating the presence and credibility to influence decision-making at the highest levels.
  • Serve as the primary point of contact for key client relationships, proactively managing expectations and escalating issues appropriately.
  • Co-author policy briefs, technical reports, and funding proposals targeted at executive and government audiences.

Business Analysis & Requirements Definition

  • Lead complex business analysis engagements: stakeholder mapping, process analysis, gap assessments, and the definition of functional and non-functional requirements for digital health solutions.
  • Apply service design and human-centred design methodologies to ensure that digital solutions are grounded in real user needs across diverse health system contexts.
  • Oversee workflow mapping, use-case development, and requirements documentation, ensuring alignment between technical teams and health system realities.
  • Translate complex HIS requirements into clear, actionable specifications that can be understood by both technical developers and non-technical health stakeholders.

Programme & Project Leadership

  • Take end-to-end ownership of digital health workstreams, managing scope, timelines, budgets, and quality across multiple concurrent projects.
  • Mentor and guide junior team members, building internal capacity in digital health methodology and stakeholder engagement.
  • Oversee the design and implementation of monitoring & evaluation frameworks for digital health interventions, ensuring learning is captured and applied.
  • Manage relationships with technology vendors, system integrators, and sub-contractors, holding partners accountable to agreed deliverables.

Innovation & Emerging Technologies

  • Stay at the forefront of digital health innovation, including AI-assisted clinical decision support, telemedicine, mobile health, and data analytics for health system management.
  • Assess the feasibility and scalability of emerging digital tools in low- and middle-income country (LMIC) contexts, providing evidence-based recommendations to clients.
  • Provide strategic oversight of chatbot, AI integration, and no-code/low-code solutions.

Requirements

Essential

  • 6+ years of progressive experience in digital health, health information systems, or a closely related field, with a demonstrable track record of senior-level delivery.
  • Deep knowledge of health information systems architecture and at least one major HIS platform (e.g., DHIS2, OpenMRS, iHRIS, or equivalent).
  • Proven experience engaging and presenting to senior government officials, UN agencies, or major international development donors.
  • Strong business analysis skills, including requirements gathering, process mapping, and functional specification writing.
  • Experience working in or supporting health systems in Sub-Saharan Africa.
  • Bachelor’s degree in a relevant field (public health, health informatics, information systems, or related discipline); Master’s degree preferred.

Preferred

  • Familiarity with global digital health frameworks and standards: WHO SCORE, OpenHIE, HL7 FHIR, SNOMED CT.
  • Experience supporting Ministries of Health in the development or operationalisation of national eHealth or digital health strategies.
  • Knowledge of health programme areas relevant to the Africa context (HMIS, immunisation, HIV/AIDS, maternal & child health, disease surveillance).
  • Familiarity with no-code/low-code platforms and chatbot or AI integration in health workflows.
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