Communication Associate

Job Objective

The position holder will support the Universitys communication and public relations efforts by creating compelling content, managing front-line customer experience, coordinating events, supporting media and digital platforms, and ensuring consistent, accurate, and timely communication across all touchpoints. The role will be based at the Technology Park Mangu Campus and will report to the Public Relations Officer. Responsibilities will include, but not be limited to, the following:

Duties and responsibilities

• Writing, editing, and proofreading articles, press releases, news features, announcements, and internal communication content for print and digital platforms. 
• Assisting in planning, coordinating, and executing university events, including logistics, guest handling, branding, data protection, documentation, and post-event reporting. 
• Updating and managing website content, ensuring accuracy, timeliness, and brand consistency across all digital platforms. 
• Providing professional front-line customer service by handling walk-in, email, and online enquiries from stakeholders. 
• Supporting engagement and communication with internal and external clients, partners, alumni, media, and service providers. 
• Capturing, organising, and managing photographic content from university events and activities for marketing and communication use. 
• Maintaining communication databases, records, and reports, ensuring proper documentation and easy retrieval of information. 
• Any other duties as may be assigned from time to time or as captured in the detailed job description. 

Qualification and experience

• Bachelors degree in Communication, Journalism, Public Relations, Marketing, Media Studies, or a related field from an accredited or recognised institution.  
• At least 1 year of experience in communications, PR, or media. 
• Excellent communication, content creation, organisational, and storytelling skills.  
• Ability to work independently and collaboratively in a fast-paced environment.  
• Passion and skills for event management and stakeholder engagement.  
• Proficiency in computer applications and digital photography.  
• Registration with a professional body will be an added advantage.