Cleaner

Main Purpose

Execute, according to hygienic standards, housekeeping, cleaning and tidying up activities in order to ensure public and staff private areas are in good condition.

Accountabilities

• Clean bedrooms, bathrooms, toilets and other rooms in MSF houses.
• Do the laundry, iron clothes and perform other housekeeping activities.
• Support the cook (washing up, cleaning the kitchen, etc.).
• Sweep and mop the floors.
• Restock supplies (toilet paper, soap, etc.) as required.
• Upon arrival, prepare hot water for tea/coffee and refill drinking water.
• Check that the toilets are well stocked with paper, soap and condoms.
• Check that the water supply (kitchen, showers, etc.) is sufficient during water cuts.
• Keep premises properly locked (doors, windows).

MSF Section/Context Specific Accountabilities

Responsibilities: HOUSEKEEPING

• Daily general cleaning of the whole house (all rooms, bathrooms, toilets, kitchen, dining room, etc.)
• Tidying beds daily, washing the bed sheets every week and mosquito nets once a month
• Washing dishes
• Cleaning of all walls and windows
• Washing clothes, hand towels, curtains and ironing
• Ordering once a month hygienic items for the maintenance of the house from the logistician
• Doing extra cleaning in case of any accident or requirement
• Having a planned schedule for deep cleanings
• Informing the Personnel Administration Manager / Logistician in case of any problems that arise in the house
• Maintaining high hygiene and cleanliness standards in the guest houses

Responsibilities: OFFICE CLEANING

• Daily general cleaning of the office (office rooms, washrooms, sinks, and reception area, etc.)
• Dusting desks, shelves, and office equipment
• Cleaning windows, glass surfaces, and mirrors
• Replenishing office supplies such as soap, toilet paper, and paper towels
• Emptying trash bins and replacing liners
• Disposing of waste in designated areas
• Cleaning kitchen surfaces, sinks, and appliances (e.g., microwave, fridge exterior)
• Supporting the Cook in washing dishes where required
• Keeping meeting rooms tidy before and after use
• Monitoring cleaning supplies and informing the supervisor when stocks are low
• Reporting any damages, leaks, or safety hazards noticed during cleaning
• Ensuring the office environment remains organized and welcoming
• Maintaining high hygiene and cleanliness standards in the office

Requirements

Education

• Essential KCSE Certificate
• Desirable training in housekeeping

Experience

• At least one year in a similar position
• Work experience in Médecins Sans Frontières or other NGOs

Language

• Essential English and local language

Knowledge

• Knowledge of housekeeping techniques and procedures

Competencies

• Commitment
• Flexibility
• Stress Management
• Results
• Teamwork
• Service