Business Development Officer (BDO)

Role Objective

• Our client, a reputable hotel, is looking for a dynamic and results-oriented Business Development Officer (BDO) to drive revenue growth and strengthen market presence. The ideal candidate will be responsible for executing sales and marketing strategies, building strategic partnerships, and identifying new business opportunities to support long-term growth.

Core Duties and Responsibilities

• Design and execute integrated sales and marketing strategies
• Manage all communications and ensure high quality experience, pre, during and post engagement.
• Maintain relationships with community organizations, businesses, and vendors
  providers to build partnerships and referral networks.
• Conduct market research to Identify emerging market trends and new revenue opportunities
• Lead digital marketing efforts, including social media, email campaigns, and website content.
• Collaborating with internal teams to develop and implement customer-centric initiatives and solutions.
• Train and supervise the client service and marketing team to achieve departmental goals.
• Monitor competitor activities and provide insights to improve the market
  position.
• Manage the marketing budget and ensure cost-effective use of resources.
• Create reports on marketing and business development activities and
  outcomes.
• Oversee the production of marketing materials and ensure brand consistency.
• Formulate and execute business development plans to expand the services.
• Analyze marketing and business development performance metrics and adjust
  strategies as needed.
• Collaborate with the management team to align marketing efforts with overall
  business objectives.
• Maintain up-to-date knowledge of healthcare regulations and industry standards.
• Work closely with the customer service team to enhance patient satisfaction and
  retention.
• Identifying and pursuing new business opportunities within regional market, including partnerships, collaborations, and strategic alliances.
• Developing and executing innovative strategies to expand our client base, visibility and increase market penetration.
• Building and maintaining strong relationships with existing clients, ensuring exceptional customer satisfaction and retention.
• Analyzing market trends, competitor activities, and customer feedback to identify opportunities for improvement and innovation.
• Monitoring and optimizing key performance indicators (KPIs) to track progress and achieve business objectives.
• Maintain and manage customer databases, communication schedules, and compliance with SLAs.
• Perform other administrative or strategic tasks as assigned by management.

  Job Specifications and Qualifications

• Bachelor’s Degree in Marketing, Business Administration, Communication, or a related field.
• At least 5 relevant experience in the same role. 
• Proven track record of successful marketing campaigns and business development
  initiatives.

Key Competencies

• Strong leadership and team management skills 
• Excellent communication and negotiation abilities 
• Strategic thinking with strong analytical skills 
• High level of professionalism and integrity 
• Results-driven with a proactive approach 
• Innovative mindset with strong market awareness