Business Development and Marketing Officer

Company Details
Industry: Hospital & Health Care
Description: At Ciala Hospital, we are committed to providing exceptional healthcare services to our patients with compassion, expertise, and the latest medical advancements. With a team of dedicated professionals and state-of-the-art facilities, we strive to be a leading healthcare provider in our community.
Job Details
Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Kisumu County, Kenya
Closing Date: Undisclosed
Salary: Undisclosed
Other Pay: Benefits
Job Category: Sales & Marketing
Job Description

Qualifications & Requirements

Applicants must meet the following requirements:

  • Diploma or Degree in Sales & Marketing, Business Administration, Communication, or any other relevant business-related field
  • Minimum of three (3) years’ experience in a similar role within a busy Level 4 hospital or healthcare institution
  • Strong knowledge of Kisumu and surrounding regions, including community networks and corporate landscape
  • Proven ability in healthcare marketing, patient acquisition, and business development
  • Strong understanding of hospital services positioning and competitive healthcare marketing strategies
  • Excellent communication, negotiation, and stakeholder engagement skills
  • Ability to develop and execute effective marketing and outreach campaigns
  • Experience in managing partnerships with corporates, insurers, NGOs, and community groups will be an added advantage
  • Proficiency in digital marketing and social media engagement will be an added advantage
  • High level of professionalism, creativity, and result-oriented mindset
  • Ability to work independently and deliver measurable growth outcomes

Key Responsibilities

The successful candidate will be expected to:

  • Develop and implement business development and marketing strategies to drive patient volume growth
  • Build and maintain strong relationships with corporates, insurers, referral partners, and community stakeholders
  • Promote hospital services including outpatient, inpatient, maternity, theatre, diagnostics, and specialized clinics
  • Conduct market research and competitor analysis to identify growth opportunities
  • Plan and execute outreach programs, health campaigns, and community engagement activities
  • Strengthen hospital brand visibility across Kisumu and surrounding regions
  • Manage hospital marketing communications, including digital platforms and promotional materials
  • Support patient acquisition initiatives and conversion of leads into service utilization
  • Track, analyze, and report on marketing performance and business development outcomes
  • Collaborate with internal departments to align service delivery with market needs
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