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Sharecare is seeking a detail-oriented Billing Specialist to support accurate billing operations, account management, and accounts receivable processes. The ideal candidate will be responsible for maintaining customer account accuracy, processing invoices, resolving billing issues, and ensuring compliance with company policies and financial controls.
This remote opportunity is suitable for professionals with experience in billing, financial transactions, or accounts receivable who have strong analytical skills, excellent attention to detail, and the ability to collaborate with internal teams to maintain accurate and efficient billing processes.
Key Responsibilities:
• Review and approve new customer accounts while ensuring all required documentation is complete and accurate.
• Verify account information and maintain data integrity within billing systems.
• Update customer account details, corrections, and adjustments as required.
• Generate, review, and process invoices while ensuring accuracy of charges, pricing, discounts, taxes, and payment terms.
• Analyze billing data to identify discrepancies and prevent billing delays or disputes.
• Collaborate with sales, customer service, and finance teams to resolve billing-related issues.
• Respond to customer inquiries regarding billing information and account status.
• Maintain organized accounts receivable records and documentation for audits and reporting.
• Ensure compliance with financial controls, company policies, and billing regulations.
• Support billing process improvements, system updates, and special projects.
Requirements:
• Minimum 2 years of professional experience in billing, financial transactions, or accounts receivable functions.
• High School Diploma/GED required.
• Associate Degree in Business or related field is preferred.
• Experience with billing software and ERP systems.
• Dynamics or similar ERP platform experience is preferred.
• Strong data entry and data validation skills.
• Ability to analyze account data, identify discrepancies, and resolve billing issues.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage multiple accounts and priorities.
• Understanding of financial regulations and internal billing controls.
Strong knowledge of:
• Billing Operations
• Accounts Receivable Management
• Invoice Processing
• Customer Account Management
• ERP & Billing Software
• Data Validation & Reconciliation
• MS Excel, Word & Outlook
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