Bancassurance Sales Officer

Key Responsibilities

 Drive Insurance Sales;

• Promote and sell bancassurance products, including life, general, medical, and asset insurance.
• Achieve monthly, quarterly, and annual sales targets.

 Customer Relationship Management

• Identify customers' insurance needs and recommend suitable products.
• Build and maintain strong relationships with existing and prospective customers.
• Provide excellent customer service throughout the sales and policy lifecycle.

 Business Development

• Generate new business opportunities from the bank's customer base.
• Conduct customer visits and follow up on sales leads.
• Organize customer awareness campaigns and insurance product presentations

Cross-Selling

• Collaborate with relationship managers, personal bankers, and branch staff to identify cross-selling opportunities.
• Integrate insurance solutions into customers' broader financial plans.

Branch Support and Training

• Train and coach branch staff on bancassurance products and sales techniques.
• Increase staff awareness to encourage quality referrals.

Sales Pipeline Management

• Maintain a healthy sales pipeline and ensure timely follow-up on customer inquiries.
• Track leads from referral to policy issuance.

Compliance and Risk Management

• Ensure all sales comply with regulatory requirements and internal bank policies.
• Complete Know Your Customer (KYC) and other compliance documentation accurately.
• Adhere to ethical selling practices and customer protection guidelines.

Policy Administration

• Assist customers with policy applications and documentation.
• Liaise with insurance partners to facilitate policy issuance, renewals, endorsements, and claims support.

Reporting

• Prepare regular sales and performance reports.
• Monitor key performance indicators (KPIs) and recommend improvement initiatives.

Requirements

• Bachelor's degree in Commerce, Finance, Actuarial Science, Business Administration, or a related field.
• At least 1 year of experience selling bancassurance or insurance products.
• Certificate of Proficiency (COP) in Insurance is mandatory.
• Knowledge of banking legislation, policies, and insurance products.
• Strong Microsoft Office skills (especially Excel and Word).
• Excellent presentation, communication, and report-writing skills.
• Good business acumen, decision-making, and problem-solving abilities.
• Professional and well-presented.
• Sales and negotiation skills
• Relationship management
• Customer service orientation
• Communication and presentation skills
• Insurance product knowledge
• Analytical and problem-solving skills
• Time management and organization
• Teamwork and collaboration
• Results-driven mindset
• High ethical standards and attention to compliance