Administrative Assistant

Responsibilities

• Assist with clerical tasks such as filing, scanning, and organizing travel-related documents (e.g., passports, visas, flight itineraries).
• Compile visa application packets, verify accuracy of submitted materials, and create schedules for visa interview appointments.
• Input and update travel information in organizational systems or databases.
• Coordinate and communicate with missionaries, families, priesthood leaders, and other stakeholders regarding travel plans.
• Arrange visa interviews, ground transportation pickups, and any necessary preparatory briefings for missionaries.
• Track the status of visa applications and make follow-up calls to immigration/travel vendors as needed.
• Travel Research for different countries, airfare options, or accommodation availability.
• Prepare onboarding materials for missionaries related to travel policies and cultural expectations in their destination countries.
• Maintain a detailed log of travel activities, expenses, and documents for auditing or reporting purposes.
• Offer a point of contact for questions or concerns from missionaries and families related to travel plans.
• Assist in managing unexpected travel disruptions or emergencies, ensuring affected missionaries receive timely help.

Qualifications

• Must be worthy of a Temple Recommend
• Bachelor's degree or Diploma in Travel & Tourism, Business Administration, International Relations, or a related field.
• Strong understanding of visa application procedures, travel documentation, and immigration policies.
• Familiarity with airline ticketing, itinerary planning, and travel booking systems.
• Excellent interpersonal, collaboration, and communication skills, with a strong emphasis on customer service.
• High level of integrity and ability to maintain confidentiality when handling sensitive documents and information.
• Strong problem-solving skills with the ability to anticipate travel-related challenges and provide solutions.
• Ability to work under pressure, prioritize multiple tasks, and meet strict deadlines.
• Detail-oriented, organized, and able to manage multiple customer requests and assignments efficiently.
• Ability to work independently while contributing to the team’s strategic goals.
• Experience using travel management software and digital tools for visa and ticketing processing.
• Knowledge of international travel regulations, embassy procedures, and foreign affairs policies.