Warehouse Supervisor

Roles & Responsibilities:

Receiving & Quality Assurance

• Supervise and coordinate all fish received from the processing unit, verify quantities against documentation and ERP entries.
• Inspecting product quality to ensure compliance with company standards and drive continuous improvement in receiving accuracy and efficiency.

 Cold Storage & Facility Management

• Oversee cold-room operations by maintaining required temperature levels, enforcing strict hygiene standards and ensuring proper stock rotation using FIFO principles to preserve product quality and safety.

Dispatch & Logistics Coordination

• Support end-to-end dispatch operations, ensuring accurate order fulfillment, proper loading, correct delivery documentation (waybills, dispatch notes), and timely deliveries.

Team Leadership & Workforce Management

• Lead and supervise junior staffs by assigning daily tasks, monitoring productivity, maintaining attendance records, and conducting performance evaluations to ensure operational efficiency.

Inventory Management & Reporting

• Maintain accurate records of all inbound, stored, and dispatched products
• Conduct regular physical counts, reconcile discrepancies, and provide timely daily stock reports to management.

Compliance, Safety & Operational Support

• Enforce adherence to food safety, hygiene, and health & safety standards.
• Support implementation of SOPs, identify and report equipment faults, and coordinate with maintenance, processing, and logistics teams to ensure smooth operations.

Skills & Qualifications

• Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum 2 years’ experience in warehouse, cold storage, or logistics operations. Experience in food or fish handling is an added advantage.
• Proven experience in team supervision and people management.
• Familiarity with Kenyan food safety regulations and cold-chain compliance.
• Proficiency in Microsoft Excel and warehouse management/ERP systems.
• High attention to detail with accurate record-keeping.
• Effective communication and cross-functional coordination skills.
• High level of integrity and accountability.