Qualifications
- Full-time & Onsite. Nairobi-Kenya
- Bachelor's degree in Tourism, Hospitality, or a related field.
- 1-3 years of experience in tour operations within a travel company.
- Strong knowledge on ETA, VISA and AMREF application.
- Strong knowledge of East Africa Safari operations, travel coordination, and reservations.
- Proficient in MS Office, and data handling.
- Excellent communication, coordination, and problem solving skills.
- Detail-oriented with a proactive approach to learning and supporting operations.
Key Responsibilities
- Coordinate end-to-end safari bookings by reviewing Booking Service Itineraries (BSIs)
- Oversee transport logistics, including vehicle allocation and driver scheduling, to ensure seamless ground operations.
- Deliver end-to-end client experience support, including pre-travel briefings, airport welcomes, in-safari check-ins, and post-travel feedback collection. • Support visa and travel documentation processing, ensuring timely
- submission and accurate communication with clients.
- Facilitate smooth inter-departmental coordination between Sales, Reservations, Finance, and Production teams.
- Successful candidate will be required to report immediately upon appointment.
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