Channel Sales Representative (SSO & Agent Recruitment)
Job Purpose
To focus on channel visitations that drive retailer awareness and turnaround on SIMs and Float, while ensuring strong visibility and merchandising at point of purchase for SSOs and T-Kash agents.
Key Responsibilities
- SSO & Agent Recruitment & Mapping: Effectively manage the identification and recruitment of agents, targeting mobile money outlets and high-traffic retail stores.
- Call Rate: Visit SSOs and agents regularly using agreed route plans (beat plans).
- Training and Delivery of Business Tools: Provide all requisite tools for transactions at SSO and agent outlets, and train SSOs and T-Kash agents on processes.
- AML Training and Testing: Train agents on Anti-Money Laundering (AML) procedures and train SSOs on Know Your Customer (KYC) processes related to SIM registration.
- Float and Stock Cover & Sales: Monitor and effectively enforce the 1.5x stock rule for agents, ensuring SSOs have adequate SIM stock for new registrations and activations.
- Merchandising: Develop and maintain merchandising standards by providing merchandising materials at SSO and agent outlets.
Qualifications – Academic and Professional
Diploma or Bachelor’s Degree in Business, Marketing, or a related field.
Experience
At least 1 year of experience in a sales and distribution role within an FMCG or telecoms company.
Competencies
- Customer focus
- Influencing and negotiation skills
- Networking and building partnerships
- Analytical thinking
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