Relationship Officer & Sales Team Leader – Lending and Business Development (Malindi and Meru Regions)
Role Overview
This is a field-based lending and business development position centred on growing a healthy loan book across the Malindi and Meru regions. Much of your day is spent in the market — identifying prospective borrowers, presenting the company's loan and financing products, converting applications into disbursements, and keeping repayments on schedule so the portfolio stays within acceptable risk limits. The role matters because it directly drives the company's lending revenue and protects the quality of its loan book, which is why both disbursement volume and portfolio-at-risk performance are tracked closely. A Sales Team Leader opening is also available in Malindi for a sales professional who can carry individual targets while guiding a team toward the same goals.
Key Responsibilities
- Deliver against the monthly loan disbursement target set for your assigned region.
- Keep portfolio at risk (PAR) at 8% or below by tracking repayments, following up promptly on overdue accounts, and acting early on warning signs.
- Draft and execute weekly marketing and customer-activation plans in your territory.
- Source new business while cross-selling the company's products and services to existing customers.
- Build local market awareness of the company's loan and financing products through consistent field presence and outreach.
- Consistently meet and exceed the sales targets assigned to you.
- Maintain accurate customer records and loan documentation, and apply the company's credit policies throughout the loan cycle.
- For the Sales Team Leader position: lead, coach, and support a team of sales and relationship officers, monitoring their performance and helping them hit disbursement and portfolio-quality goals.
Requirements & Qualifications
- Degree in Sales & Marketing, Business, or a related field.
- Proficiency in Microsoft Office applications (Word, Excel, Outlook).
- Demonstrated track record of achieving and exceeding sales targets.
- Experience in import financing is an added advantage.
- Willingness to complete training on the company's marketing plan, policies, and procedures.
- For the Sales Team Leader role: prior experience leading, coaching, or supervising a sales team.
- Strong communication, negotiation
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Application deadline: Sep 23, 2026 · 2 days left to apply
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