Senior Manager- Regulatory Compliance

Job Purpose

The role provides independent second-line oversight, technical interpretation, and thematic challenge across the Regulatory Compliance function, ensuring effective implementation and operation of the regulatory compliance framework. The role involves regulatory engagement, correspondence, and reporting, ensuring timely, accurate, and audit-ready interactions with regulators. Through data-driven dashboards, horizon scanning, and regulatory strategy, the role enables proactive risk management, strengthens compliance culture, and ensures the Bank maintains a structured, forward-looking, and regulator-aligned compliance and conduct control environment.

Key Accountabilities

• Oversee implementation and alignment of the Regulatory Compliance and Conduct Programmes with regulatory expectations, internal frameworks, and Group standards.
• Support the translation of Regulatory Compliance and Conduct frameworks into consistent application across business units.
• Monitor and report current and proposed changes to legislative and regulatory environment that affect the Bank’s operations or strategic plans and conduct impact/gap assessments in conjunction with the appropriate areas of business.
• Provide technical interpretation of regulatory requirements, review and challenge regulatory change impact assessments and implementation approaches.
• Oversee the integrity, completeness, and effectiveness of the Regulatory Obligations Register, ensuring appropriate mapping of controls to objectives, in liaison with respective businesses/functions.
• Review and escalate material compliance breaches, policy exceptions, and risk tolerance breaches.
• Review and validate responses to regulatory requests, inspections, and submissions, while ensuring significant regulatory matters and sensitivities are escalated accordingly.
• Support coordination of the Bank’s Government and Regulatory Relationships strategy, strengthen regulatory relationships and regulatory intelligence.
• Produce timely and high-quality compliance dashboards, MI, and reporting outputs, ensuring highlights of material risks, insights and trends.
• Adopt and effectively use technology, including the Compliance Modules in GRC system to enhance the control environment and improve Compliance dashboards and reporting.
• Ensure consistency in methodologies, documentation, and outputs across the team.
• Develop and support the delivery of training on Regulatory and Conduct topics, to enhance Compliance and Conduct capability and culture.
• Act as a key point of contact for cross-functional Compliance and Conduct coordination.
• Support alignment between compliance, risk, and business units.

Qualifications

Education and Qualifications

• Bachelor’s degree in law, business, or a related field.
• Professional certifications such as Certified Compliance & Ethics Professional (CCEP), ACAMs or equivalent.
• 8–12 years’ experience in regulatory compliance, risk, or internal audit in the financial services industry.
• Strong background in compliance monitoring, regulatory advisory, and risk oversight.
• Experience operating within a highly regulated financial environment.
• Familiarity with CBK, FATF, Basel, and international best practices.

Key Competencies and Skills

• Strong expertise in regulatory compliance frameworks and financial services regulation.
• Ability to apply independent judgement and provide effective second-line challenge.
• Strong analytical capability to identify thematic and systemic risks.
• Leadership capability with focus on oversight, not execution.
• Strong stakeholder management and escalation discipline.
• High standards of documentation, governance, and control integrity.