Senior IT Business Analyst
Posted:
Company Details
Name:Britam
Industry:
Banking
Website:
https://www.britam.com/
Description:
Britam is a leading diversified financial services group with a presence in Africa. Headquartered in Nairobi, Kenya, the company offers a wide range financial products and services designed to enhance the financial well-being of its clients. Britam provides insurance, asset management, banking, and …
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Job Details
Job Type:
Full Time
Workplace Type:
On-site
Qualification:
Degree
Job Experience:
Mandatory
Job Location:
Nairobi County, Kenya
Closing Date:
Undisclosed
Salary:
Undisclosed
Other Pay:
Benefits
Job Category:
Information Technology
Job Description
Job Purpose
- The Senior System Support Analyst - Asset Management (BAM) is responsible for ensuring the end-to-end reliability, scalability, and business alignment of the Core system and all supporting digital and integration ecosystems that enable Britam Asset Managers' operations, sales, and customer experience.
Key Responsibilities
- Drive continuous enhancement of Unit Master to support evolving BAM business needs, products, and regulatory requirements
- Translate business requirements into system configurations, functional enhancements, and scalable solutions
- Lead delivery of technology components for BAM initiatives, including new fund launches, digital products, and distribution channels
- Identify, design, and implement process automation opportunities to reduce manual effort and improve turnaround times
- Drive straight-through processing (STP) across onboarding, transactions, reconciliations, and reporting
- Design and support integration solutions between the core system, digital platforms and third-party platforms
- Ensure seamless digital self-service capabilities for clients and sales teams, improving customer experience and adoption
- Lead data flow design and optimization, ensuring real-time or near real-time synchronization across systems
- Manage and coordinate system changes, releases, and upgrades, ensuring minimal business disruption
- Engage vendors and partners to deliver enhancements, integrations, and platform improvements
- Proactively identify technology gaps and recommend innovative solutions to support BAM growth and efficiency
Knowledge, experience and qualifications required
- Bachelor's degree in Information Technology, Computer Science, Business Information Systems or relate field
- 4-6 years' experience in IT Services and System Development, preferably within financial services, asset or wealth management
- Proven experience delivering end-to-end system implementation or transformation projects
- Strong understanding of asset management and investment operations, including unit trusts, pension funds, equities, fixed income, and portfolio management processes
- Demonstrated experience in stakeholder management across business and IT functions
- Experience in data analysis, reporting, and use of analytical tools (e.g. SQL, Excel, Power BI)
- Solid knowledge of IT systems architecture, including front, middle, and back-office systems
- Understanding of data flows, system integrations, APIs, and data governance principles
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