Secretary/Receptionist

Core Responsibilities

• Manage and organize schedules, appointments, and meetings
• Handle phone calls, emails, and other correspondence
• Prepare and edit documents, reports, and presentations
• Maintain filing systems (both physical and digital)
• Record meeting minutes and distribute them when needed
• Welcome visitors and direct them appropriately
• Order office supplies and manage inventory

Administrative Support

• Assist managers or executives with daily tasks
• Coordinate travel arrangements and itineraries
• Handle basic bookkeeping tasks (in some roles)
• Ensure office operations run efficiently

Communication Duties

• Act as a point of contact between staff, clients, and management
• Draft letters, memos, and internal communications
• Maintain confidentiality of sensitive information

Required Skills

• Strong organizational and time management skills
• Excellent written and verbal communication
• Proficiency in office software (e.g., Word, Excel, email systems)
• Attention to detail and problem-solving ability
• Ability to multitask and work under pressure

Qualifications

• High school diploma or equivalent (minimum)
• Certificate or diploma in office administration (often preferred)
• Previous administrative experience can be an advantage