About the job
We are seeking an experienced Scheduler with a strong background in Healthcare or Home Care and an excellent level of English (90%+ spoken and written). This role is responsible for managing caregiver and patient schedules, coordinating appointments and interviews, and ensuring smooth daily operations in a fast‑paced healthcare environment.
Key Responsibilities
- Schedule and coordinate appointments and shifts for caregivers, clients, and patients.
- Handle inbound and outbound calls professionally to confirm, adjust, and manage schedules.
- Communicate constantly with staff, clients, and management to ensure service quality.
- Manage interview and meeting schedules, including confirmations and last‑minute changes.
- Support recruitment, hiring processes, orientations, and basic HR administration.
- Assist with payroll support tasks such as timesheet verification and data entry.
- Maintain accurate employee records and perform general administrative and on‑call coordination duties.
Work Schedule (On-Site)
- Monday – Thursday: 16:00 – 09:00
- Friday: 16:00 – 23:59
- Saturday: 00:00 – 23:59
- Sunday: 00:00 – 09:00
Requirements
- Excellent English proficiency (90% or higher).
- Previous experience as a Scheduler, preferably in Healthcare or Home Care.
- Strong organizational skills, attention to detail, sense of urgency, and empathy.
- Ability to manage multiple priorities and handle confidential information professionally.
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