Scheduler – Healthcare / Home Care (On‑Site | Night Shift)

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Company Details

Industry: Telecommunications
Description: Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties. Solvo operations feature employees with no language bar… Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties. Solvo operations feature employees with no language barriers, a strong work ethic, in the same time zone, mirroring clients’ office environment with full oversight and transparency. Our mission is to provide talent solutions that exceed client expectations by increasing productivity, adapting to every work environment, and delivering positive results. View more View less

Job Details

Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: Undisclosed
Other Pay: Benefits
Job Category: Human Resource

Job Description

About the job

 

We are seeking an experienced Scheduler with a strong background in Healthcare or Home Care and an excellent level of English (90%+ spoken and written). This role is responsible for managing caregiver and patient schedules, coordinating appointments and interviews, and ensuring smooth daily operations in a fast‑paced healthcare environment.

Key Responsibilities

  • Schedule and coordinate appointments and shifts for caregivers, clients, and patients.
  • Handle inbound and outbound calls professionally to confirm, adjust, and manage schedules.
  • Communicate constantly with staff, clients, and management to ensure service quality.
  • Manage interview and meeting schedules, including confirmations and last‑minute changes.
  • Support recruitment, hiring processes, orientations, and basic HR administration.
  • Assist with payroll support tasks such as timesheet verification and data entry.
  • Maintain accurate employee records and perform general administrative and on‑call coordination duties.

Work Schedule (On-Site)

  • Monday – Thursday: 16:00 – 09:00
  • Friday: 16:00 – 23:59
  • Saturday: 00:00 – 23:59
  • Sunday: 00:00 – 09:00

Requirements

  • Excellent English proficiency (90% or higher).
  • Previous experience as a Scheduler, preferably in Healthcare or Home Care.
  • Strong organizational skills, attention to detail, sense of urgency, and empathy.
  • Ability to manage multiple priorities and handle confidential information professionally.
594 open positions on Semasocial right now · 7839 open positions in Nairobi County, Kenya · 27 posted in the last 7 days
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