Sales Coordinator

Role Overview

Dmatics IT Solutions is seeking a Sales Coordinator to keep day-to-day sales activity organised and moving forward from its Dubai office. You will support the sales team by managing customer follow-ups, documentation, schedules, and opportunity records, helping ensure enquiries and proposals receive timely attention.

Key Responsibilities

• Contact customers by phone and email to follow up on quotations and proposals.
• Maintain accurate CRM information and monitor the progress of active sales opportunities.
• Arrange sales meetings and coordinate team calendars.
• Prepare customer quotations and liaise with vendors and distributors to obtain or confirm relevant details.
• Support sales administration, including processing and tracking purchase orders.
• Compile weekly sales reports and keep supporting records organised.
• Coordinate information between customers, vendors, and the sales team to help resolve routine sales administration matters.

Requirements & Qualifications

• At least two years of experience as a Sales Coordinator or Sales Administrator.
• Experience in the UAE IT or B2B sector is preferred.
• Bachelor’s degree is listed as an estimated qualification.
• Strong written and spoken English; Arabic is an advantage.
• Practical experience with CRM software, such as Zoho CRM, Odoo, or Salesforce.
• Good working knowledge of Microsoft Excel and sales administration processes.
• Clear customer communication, careful record-keeping, and the ability to organise several tasks at once.