Role Overview
The Trade Development Representative builds and supports a local network of SIM registration outlets and T-Kash agents. Reporting to the Area Sales Manager, you will visit these outlets to strengthen sales, improve stock availability, train teams, and maintain effective product visibility at the point of purchase.
Key Responsibilities
- Identify and recruit suitable agents, focusing on mobile money outlets and busy retail locations, and keep outlet information accurately mapped.
- Plan and complete regular visits to SSOs and agents in line with agreed route plans and call targets.
- Provide outlets with the tools needed to process transactions and coach staff on relevant operating procedures.
- Train agents on anti-money-laundering requirements and guide SSOs on KYC procedures connected to SIM registration.
- Monitor agent float and stock levels, applying the 1.5x stock rule to help maintain sufficient cover.
- Check that SSOs have enough SIM cards to support new registrations and activations.
- Supply merchandising materials and help outlets maintain clear, consistent product displays.
Requirements & Qualifications
- Diploma or bachelor’s degree in business, marketing, or a related discipline.
- At least one year of sales and distribution experience in telecommunications or FMCG.
- Strong customer-service skills and the ability to build productive relationships with retailers and agents.
- Confident influencing and negotiation skills, with the ability to encourage partners to follow sales and compliance processes.
- Good analytical thinking for assessing outlet performance, stock, and float needs.
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Contact Information
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