Rider

Company Details

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Industry: Consulting
Description: We are a Human Resource Management Consulting Company based in Nairobi Kenya providing a comprehensive range of Human Resources Solutions with your business needs and focus in mind. We excel in consulting, training, offer complete staffing solutions, policy creation, payroll processing, HR Audits, O… We are a Human Resource Management Consulting Company based in Nairobi Kenya providing a comprehensive range of Human Resources Solutions with your business needs and focus in mind. We excel in consulting, training, offer complete staffing solutions, policy creation, payroll processing, HR Audits, Organizational restructuring, mitigation and conflict resolution. View more View less

Job Details

Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: KES Unspecified / month
Other Pay: Benefits
Job Category: Logistics

Job Description

Role Overview

This position is for a dependable motorcycle rider who will carry out daily delivery assignments with speed, care, and a professional attitude. You will be responsible for picking up items from assigned points and delivering them to customers or drop-off locations while following a set schedule. Your performance directly affects the company’s reputation for reliable service and the overall satisfaction of every recipient you interact with.

Key Responsibilities

  • Pick up parcels, documents, food orders, or other items from dispatch points and deliver them to the correct destinations within the allotted time.
  • Plan each delivery route ahead of time to avoid delays, traffic congestion, and unsafe roads while maintaining efficiency.
  • Verify all orders against delivery manifests before departure and confirm that items are properly secured on the motorcycle.
  • Obtain proof of delivery, such as signatures, reference numbers, or payment receipts, and report any discrepancies immediately.
  • Handle cash or card payments on delivery when required and ensure all collected funds are accounted for at the end of the shift.
  • Perform daily checks on the motorcycle, including brakes, tires, lights, oil, and fuel, and report mechanical faults before they become serious problems.
  • Follow traffic laws, road signs, and safety protocols consistently, even during peak hours or adverse weather conditions.
  • Maintain clear communication with the dispatch office to confirm completed deliveries, receive new assignments, and report any route changes or incidents.

Requirements & Qualifications

  • Valid motorcycle riding license with a clean driving record and no major traffic violations.
  • One to two years of proven experience as a delivery rider or in a similar motorcycle-based courier role.
  • Strong familiarity with local roads, shortcuts, and high-traffic zones to make timely deliveries.
  • Basic motorcycle maintenance knowledge, including the ability to fix simple issues such as flat tires, chain adjustments, or bulb replacements.
  • Good customer service skills with the ability to interact politely and professionally with clients, gate staff, and business contacts.
  • Clear verbal communication skills for coordinating with dispatchers and confirming details accurately.
  • Honest, reliable, punctual, and self-driven, with strong attention to detail in handling items and paperwork.
  • Ability to work independently, stick to delivery schedules, and manage your own time without constant supervision.
  • Flexibility to adapt to changing routes, heavy workloads, tight deadlines, and pressure during busy periods.
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