Role Overview
This full-time, on-site role combines front-office coordination with digital marketing and B2B business development at a workplace on Mombasa Road, Nairobi. The successful candidate will welcome and assist visitors, create and manage marketing content, and build relationships with prospective business clients to strengthen the company’s visibility and support commercial growth.
Key Responsibilities
- Welcome visitors and business partners, answer and direct telephone calls, monitor shared email accounts, and route correspondence to the appropriate team members.
- Arrange executive meetings and boardroom bookings, maintain schedules, and provide day-to-day administrative support.
- Plan and publish content across the company’s social media channels and other digital platforms, keeping messaging and brand presentation consistent.
- Write articles, newsletters, press releases, and promotional copy, and produce supporting graphics and short-form videos using editing and AI-enabled tools.
- Review digital traffic and audience engagement, using performance insights to refine content and channel activity.
- Find potential business clients through online research, directories, and industry events, then initiate contact by phone or email.
- Prepare tailored company profiles, proposals, and presentation materials; follow up with prospects, respond to client questions, and help progress opportunities.
Requirements & Qualifications
- At least five years of relevant combined experience across front-office administration, digital marketing, corporate communications, or B2B business development.
- A bachelor’s degree in Journalism, Mass Communication, Public Relations, Marketing, Business Administration, or a related discipline.
- Practical ability to create and edit video, develop visual content, use AI content platforms, and manage social media through tools such as Meta Business Suite.
- Strong English writing skills, clear verbal communication, and a professional, confident manner on the phone.
- Experience researching B2B prospects, conducting outreach, drafting proposals, and following up to develop sales opportunities.
- Digital marketing, social media strategy, or content creation certifications are an advantage.
- Ability to work full-time on-site at Mombasa Road in Nairobi.
What We Offer / Why Join
The position offers monthly remuneration of KSh 40,000 and the opportunity to contribute across reception, content production, digital channel management, and business development.
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