Receptionist

Company Details
Industry: Consulting
Description: Summit HR & Marketing Consulting team brings more years of combined experience in human resources consulting, strategy and management. Our consultants become an integral part of your management team, providing hands-on assistance with a variety of human resource concerns.

Our team consists of sea…
Summit HR & Marketing Consulting team brings more years of combined experience in human resources consulting, strategy and management. Our consultants become an integral part of your management team, providing hands-on assistance with a variety of human resource concerns. Our team consists of seasoned experts who provide best practices in human resource management including comprehensive audits, writing employee handbooks, job descriptions, performance appraisals and diverse training and seminars. We supply day-to-day support on issues such as employee discipline and termination, interviewing and reference checking, administration of leaves of absence and more. We readily provide the “paperwork” side of HR as well as the “guardian” side—to keep our clients out of trouble. Our Founder and CEO, is sought out by professional groups and private employers as a guest speaker on a variety of employment-related topics. He often speaks to the companies, associations and other service organizations and provides train View more View less
Job Details
Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: Undisclosed
Other Pay: Benefits
Job Category: Administration
Job Description

Salary Budget: Ksh 25,000

Job Description

We are currently seeking a Spa Receptionist for one of our clients in the service industry. This role is ideal for a service-oriented professional with a background in service/hospitality who is passionate about wellness and customer experience.

Key Responsibilities:

  1. Welcome and check in spa guests warmly and professionally.
  2. Manage appointment scheduling and coordinate with spa therapists.
  3. Handle phone, email, and in-person inquiries regarding services, pricing, and availability.
  4. Maintain accurate records of bookings, payments, and client information.
  5. Ensure the front desk area and reception lounge remain tidy and inviting.
  6. Coordinate with other departments (housekeeping, maintenance) to support smooth spa operations.
  7. Any other tasks assigned by supervisor / manager.

Requirements

  1. Diploma in Front Office Operations, or a related field.
  2. Prior experience in a front desk or customer service role is required.
  3. Experience in service or spa environment is a strong advantage.
  4. Proficient in English language (verbal & written).
  5. Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.
  6. Must be flexible in terms of working hours.
1553 open positions on Semasocial right now · 7075 open positions in Nairobi County, Kenya · 76 posted in the last 7 days
Contact Information
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