Product Operations Associate
Posted:
Company Details
Name:Peach Cars KE
Industry:
Logistics and Supply Chain
Website:
https://peachcars.co.ke/
Description:
e-commerce solution revolutionizing car ownership in sub-Saharan Africa. We started with an automotive marketplace, leveraging technology and robust offline operations to reduce pain points in the market for locally-used vehicles, delivering quality, convenience, and value to our customers. At Peach…
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Job Details
Job Type:
Full Time
Workplace Type:
On-site
Qualification:
Diploma
Job Experience:
Mandatory
Job Location:
Kenya
Closing Date:
Undisclosed
Salary:
Undisclosed
Other Pay:
Benefits
Job Category:
Logistics
Job Description
Specifically, the Product Associate Manager at Peach can expect to own the following elements:
- Release & Testing Support
- Support structured feature releases by coordinating UAT, maintaining testing discipline, and ensuring smooth validation before and after go-live.
- Product Request Management
- Own the structured intake, tracking, and organization of product requests to ensure visibility, clarity, and prioritization readiness.
- Branch-Level Product Enablement
- Drive branch-level adoption of product workflows by supporting rollouts, reinforcing compliance, and identifying operational friction.
- Documentation & Training
- Maintain accurate and up-to-date product documentation while supporting onboarding and ongoing user enablement.
- Operational Product Insights
- Monitor product usage and operational patterns to surface adoption gaps, recurring issues, and structured feedback to the Product team.
Skills, Knowledge and Expertise
Must-Have Qualifications
- Bachelor’s degree in Business, IT, Engineering, Operations, or related field
- 1 to 2 years of experience in operations coordination, product support, project coordination, QA testing, or a similar structured environment
- Strong organizational and documentation skills
- Comfort working with dashboards, spreadsheets, and internal systems
- Strong written and verbal communication
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