Pharmacy Technician

Job Summary

• The Pharmacy Technician supports pharmacists in dispensing medications, managing inventory, and providing patient care. The role ensures accurate medication preparation, adherence to pharmacy laws and regulations, and excellent customer service. The Pharmacy Technician plays a vital role in maintaining safe, efficient, and compliant pharmacy operations

Key Responsibilities

Medication Dispensing & Preparation

• Assist pharmacists in accurately dispensing prescriptions.
• Prepare and label medications according to prescriptions and pharmacy protocols.
• Check for drug interactions, allergies, and contraindications.
• Handle controlled substances in compliance with regulations.

Patient Care & Communication

• Educate patients on medication use, dosage, timing, and potential side effects.
• Provide clear instructions and written guidance as needed.
• Address patient questions and concerns professionally and empathetically

Inventory & Stock Management

• Monitor stock levels, track expiry dates, and manage reordering.
• Remove expired or damaged medications and maintain proper disposal records.
• Maintain buffer stock of critical medications to prevent shortages.

Record Keeping & Compliance

• Maintain accurate prescription and medication records.
• Follow pharmacy laws, regulations, and standard operating procedures (SOPs).
• Ensure patient confidentiality and data protection.

Teamwork & Collaboration

• Work closely with pharmacists and other staff to ensure smooth workflow.
• Assist in training and mentoring junior staff or new team members.
• Communicate effectively during shift handovers to maintain continuity of care.

Safety & Hygiene

• Follow hygiene, safety, and infection control procedures.
• Maintain a clean, organized, and compliant pharmacy environment.

Qualifications & Skills

• Diploma or certificate in Pharmaceutical.
• 0–3 years of experience in community, hospital, or retail pharmacy.
• Knowledge of medications, drug interactions, and pharmacy regulations.
• Strong attention to detail, organizational skills, and accuracy.
• Good communication and interpersonal skills.
• Ability to work under pressure and in a team-oriented environment.