Office Administrator

Role Overview

You will act as the operational backbone of a professional office along Kikuyu / Kiambu Road, ensuring that day-to-day administrative tasks run without friction. Your work directly supports senior leadership by keeping records orderly, communications flowing, and the workplace well-stocked and presentable. Expect a mix of behind-the-scenes coordination and front-desk interaction, where your ability to juggle priorities keeps the entire team productive.

Key Responsibilities

• Oversee the office's daily administrative rhythm, from opening procedures to end-of-day checks, maintaining a clean, organized, and welcoming environment.
• Build and maintain structured filing systems—both physical and digital—so that any document, contract, or staff file can be located within minutes.
• Monitor stock levels for stationery, cleaning supplies, and general office consumables, placing orders and tracking spend against the monthly budget.
• Coordinate the schedules of management, including meeting bookings, appointment slots, and internal calendar synchronization across departments.
• Serve as the first point of contact for visitors, telephone calls, and official emails, directing inquiries to the right person and ensuring timely follow-ups.
• Draft professional correspondence, memos, meeting minutes, and brief summaries for leadership review and distribution.
• Liaise with external vendors and service providers—such as utility companies, cleaners, and maintenance technicians—to keep office facilities operational.
• Support the onboarding process for new hires by preparing workstations, documentation, and introductory materials ahead of their start date.

Requirements & Qualifications

• A diploma or bachelor's degree in business administration, office management, public administration, or a closely related discipline.
• At least two years of hands-on experience in office administration, front office coordination, or executive support roles.
• Strong proficiency with Microsoft Office applications—Word, Excel, PowerPoint, and Outlook—along with comfort using digital record-keeping tools.
• Excellent written and verbal communication skills in both English and Kiswahili, enabling clear interaction with clients, staff, and vendors.
• Proven ability to handle multiple tasks simultaneously while maintaining accuracy and meeting deadlines.
• A professional, courteous demeanor when dealing with visitors and clients, plus a background in reception or customer service is a plus.
• High level of discretion and integrity when handling confidential company documents, personnel records, and executive communications.

What We Offer / Why Join

This is a full-time position based in Kikuyu / Kiambu Road, offering a stable monthly salary of KSh 32,000. You will gain broad exposure to office operations, vendor management, and executive support—valuable experience for advancing into senior administrative or operations roles. You will work directly with management in a role that recognizes reliability, initiative, and strong organizational skills.