Logistics Assistant

Job Description:

Fleet management/collections: 

• Check live location ControlTech. Conduct hour-by-hour spot checks to ensure collections are proceeding as per the schedule to ensure collections are done on time in full and error-free.
• Monitor daily (collection) trips to ensure that they start on time as scheduled 
• Follow up hour by hour on the collection of new and sensitive clients to ensure it has been done
• Monitor the drivers\' WhatsApp group to pick all the issues raised and liaise with the concerned teams to ensure they are swiftly resolved
• Create Geofences for all clients and generate daily Geofence reports to show the clients visited and those not visited.
• Monitoring trips and raising weekly payment requests.
• Updating km covered on tracking and vehicle workshop documents.
• Compiling lists of missed collections and planning for day trips.
• Notify customer care for any client-related issues (delays/ missed with recovery plan).
• Maintain vehicle compliance trackers, i.e. NTSA inspection, speed governor certificates, and insurance, and proactively raise requests when one month to due date

Maintenance:

• Liaise with the Workshop Supervisor to get timelines for fixing trucks that may have delayed collections
• Raise all the float requests needed and liaise with the designated float holder for swift payment
• Fill workshop log with issues based on truck checks and ad hoc issues
• Liaise with workshop—Communicate issues to workshop and follow-up on repairs

Routes realization:

• Have a list of all staff working, their route, and their time: Check attendance of staff
• Visit routes to collect data for route optimization, theft sensitivities and other efficiency opportunities
• Direct drivers to all new client locations to ensure first 3 collections are done successfully
• Hand out route printouts and truck checklists
• Conduct thorough investigation of any property damage caused by collection trucks and ensure it’s resolved within 7 days.

Logging:

• Update all thlog e collection issues raised by the drivers on the established Google sheets
• Fill Trip for all trips with actual times and fullness of trucks

Requirements:

• Degree/diploma in any business-related field, Logistics and Supply and Chain management.
• At least one year of proven experience in Logistics  department- Administrative in a similar industrial setting.
• Knowledge of logistics software and tools.