Mogo Finance – Vacant Positions

Category: Banking / Financial Services / Car Financing Posted: 19th June 2026 Deadline: 15th July 2026

Open Jobs

1. Debt Collection Process Lead

2. Prompt Engineer

3. Quality Analyst Manager (Customer Experience & Engagement)

4. Soft Collections Supervisor (Overdue)

5. Customer Care & Debt Collection Agent (Device Financing)

6. Deputy Area Sales Manager – Cars & Checkoff

7. Sales Officer Internship – Meru

8. Sales Officer Internship – Murang’a

9. Sales Officer Internship – Kajiado

10. Sales Officer Internship – Namanga

11. Sales Officer Internship – Mwingi

12. Sales Officer Internship – Embu

Minimum Requirements (Likely)

Applicants should:

• Hold relevant academic qualifications (Diploma, Bachelor’s, or professional certification depending on the role).

• Have prior experience in collections, customer service, sales, quality assurance, or financial services.

• Demonstrate strong communication, negotiation, and organizational skills.

• Be familiar with car financing, debt recovery, customer engagement, and compliance standards.

• Show professionalism, integrity, and alignment with Mogo Finance’s mission of providing efficient, affordable car financing solutions in Kenya.

Role‑specific expectations:

• Debt Collection Process Lead: Oversee debt recovery processes, compliance, and performance improvement.

• Prompt Engineer: Develop and optimize AI/automation prompts for customer engagement.

• Quality Analyst Manager: Monitor customer experience, ensure service quality, and drive improvements.

• Soft Collections Supervisor: Manage overdue accounts, supervise collection agents, and ensure compliance.

• Customer Care & Debt Collection Agent: Handle client inquiries, debt recovery, and device financing support.

• Deputy Area Sales Manager: Lead sales teams, expand market reach, and achieve targets.

• Sales Officer Internships: Support sales operations, client acquisition, and field engagement in assigned counties.

How to Apply

Interested and qualified candidates should submit their applications with detailed CVs and supporting documents, clearly indicating the specific position or internship location applied for, in line with Mogo Finance application guidelines.