IT Services & Infrastructure Officer
This Job has Expired
Posted:
Company Details
Name:Kilimall
Industry:
Internet
Website:
http://www.kilimall.co.ke/
Description:
Kilimall.co.ke is Kenya’s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa. We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing…
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Job Details
Job Type:
Full Time
Workplace Type:
On-site
Qualification:
Degree
Job Experience:
Mandatory
Job Location:
Nairobi County, Kenya
Closing Date:
Undisclosed
Salary:
Undisclosed
Other Pay:
Benefits
Job Category:
Information Technology
Job Description
KEY RESPONSIBILITIES
EDUCATION REQUIREMENTS
- Ensure stable power and network across sites; manage ISPs and monitor uptime
- Bachelor's degree in Information Technology, Computer Science, or related field
- Support warehouse systems (WMS, scanners, printers) and resolve issues fast
Experience
- Set up and maintain office devices; manage device lifecycle
- Minimum 5 years of experience in IT operations, infrastructure, or support roles
- Experience with multi-site IT environments
- Maintain CCTV systems and support surveillance reviews
- Warehouse or operational environment support is highly preferred
- Manage user access, enforce security policies, prevent misuse
- Provide daily IT support and resolve tickets within SLA
CORE SKILLS
- Supervise IT support staff; train users and create SOPs
- Hands-on troubleshooting (network and hardware)
- Experience with routers, switches, and firewalls
- Coordinate vendors, monitor service quality, support cost control
- Familiarity with power backup systems (UPS, generators)
- Experience with CCTV systems
- Basic knowledge of IT security and access control Strong execution ability, problem-solving skills, and ability to supervise a small team
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Contact Information
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