Instore Sales Person & Wellness Advisor

Role Overview

You will be the friendly face of Eastnat, helping customers discover natural wellness products that fit their unique needs. Day to day, you’ll split your time between the shop floor—where you greet visitors, answer questions, and recommend items—and digital channels, where you create social content that builds community around holistic health. Your work directly supports the company’s goal of making wellness accessible and personal for every person who walks through the door or scrolls through a feed.

Key Responsibilities

• Welcome every customer with a warm, attentive attitude, listen to their health concerns, and guide them toward suitable products
• Actively engage shoppers to understand their needs, suggest add-on purchases, and explain how different items support wellness goals
• Keep shelves, counters, and product displays clean, organized, and visually inviting to encourage browsing and impulse buys
• Receive incoming stock, verify quantities, arrange products on the floor or backroom, and track inventory to avoid running out
• Develop and post original social-media content—photos, short videos, and captions—that aligns with Eastnat’s natural-health themes
• Respond promptly to online comments and private messages, offering the same knowledgeable support you provide in-store
• Assist in setting up seasonal promotions, wellness events, and in-store sampling activities, taking care of logistics and customer flow
• Gather feedback from customer conversations and relay recurring questions or suggestions to the management team for continuous improvement

Requirements & Qualifications

• Diploma or certificate in Nutrition, Dietetics, Food Science, or a closely related field
• Minimum of one year of experience in a sales, retail, or customer-facing service role
• Demonstrated ability to recommend products and advise customers based on their individual needs
• Genuine passion for natural wellness, herbal remedies, and nutritional supplements
• Prior experience in a health‑food store, pharmacy, organic market, or similar wellness retail setting is a strong plus
• Comfort using social media platforms (Instagram, Facebook, TikTok) to create engaging content and interact with followers
• Basic proficiency with Microsoft Office tools (Word, Excel, PowerPoint) for reporting and communication
• Familiarity with Canva or equivalent design tools for producing simple graphics and posts
• Ability to translate nutrition knowledge into practical, easy‑to‑understand product advice for a wide range of customers