Human Resources Manager

Main Responsibilities

Strategic HR Leadership & Governance

• Develop and implement HR strategies, policies, and procedures aligned to the SACCO's strategic plan, cooperative principles, and SASRA requirements.
• Provide strategic HR advisory support to Management and the Board through reports, dashboards, and Committee and Board papers.
• Lead workforce planning and succession planning to ensure long-term talent sustainability and business continuity.
• Drive a high-performance, ethical, and member-centric culture aligned to the SACCO's values and code of conduct.
• Oversee leadership development, talent management, and succession pipeline initiatives.
• Advise management and line managers on HR best practices, employee relations, and change management initiatives.
• Ensure compliance with Kenyan labour laws, SASRA guidelines, internal HR policies, and fit-and-proper requirements.
• Champion continuous improvement initiatives to enhance HR effectiveness, operational efficiency, and staff engagement.

Human Resource Oversight & People Management

• Oversee recruitment, onboarding, deployment, and exits in line with approved staff establishment and budget.
• Own and manage the performance management framework, including appraisal systems, KPIs, and PIP governance.
• Approve training needs analysis outcomes and annual training plans.
• Oversee employee relations, disciplinary, grievance, and dispute resolution frameworks.
• Approve compensation structures, benefits frameworks, and payroll-related HR controls in liaison with Finance.

HR Systems, Reporting & Audit Support

• Provide oversight of HR and Administration systems (ERP, staff portal, leave systems) and automation initiatives.
• Prepare periodic HR and Administration reports for Management, Committees, and the Board.
• Oversee implementation of internal and external audit recommendations relating to HR and Administration.

4. Administration & Facilities Management

• Oversee office administration, facilities management, and general office cleanliness across all SACCO premises.
• Ensure availability of adequate office supplies, equipment, and utilities to support uninterrupted operations.
• Oversee coordination of security, cleaning, transport, and other outsourced support services.
• Provide oversight of office administration, facilities management, and occupational health and safety compliance.

Knowledge, Skills & Experience

Academic Qualifications

Bachelor's degree in Human Resource Management, Business Administration, or Industrial Relations. Knowledge of relevant ERP systems will be an added advantage.

Professional Certification

• Higher Diploma in Human Resource Management
• Must be a CHRP (Certified Human Resource Professional)
• Must be a Full and Practicing member of IHRM or CIPD

Experience

A minimum of 8 years working experience, with at least 5 years in an HR management role. Strong knowledge of Kenyan labour laws, HR best practices, and regulatory compliance