Admissions Officer

Role Overview

As the Admissions Officer, you are the first point of contact for families exploring the school, guiding them from initial enquiry through to a confirmed place. You keep the admissions pipeline moving by coordinating assessments, communicating clearly with parents, and making sure every applicant receives a timely, professional response. Your work directly shapes how the school is perceived and ensures enrolment targets, record-keeping, and confidentiality standards are met.

Key Responsibilities

• Manage the admissions pipeline from initial enquiry to enrolment, tracking applications, following up with families, and contributing to agreed enrolment targets.
• Welcome prospective families and students, lead school tours, and direct them to the relevant curriculum and leadership staff.
• Provide accurate information about the school, including fees and programme details, and maintain timely follow-up by phone and email.
• Coordinate with the National Curriculum Coordinator, Junior Secondary School Coordinator, Head Teacher, and Deputy Head Teacher to ensure families receive relevant curriculum and programme information.
• Facilitate the administration of admission exams and liaise with the Learning Support team when a prospective learner may require assessment or support.
• Maintain accurate and confidential student records, including demographics and academic data, and keep the School Information System updated in a timely manner.
• Prepare admission letters, print and file end-of-semester reports, and produce transcripts and other academic documents for current and former students.
• Manage the student file archive and provide regular admissions and enrolment reports to the Head Teachers.

Requirements & Qualifications

• Diploma in Admissions, Education Administration, Business Administration, Customer Service, or a related field.
• At least two years of relevant experience in admissions, school administration, customer service, or a similar role.
• Previous experience working in a school environment is an added advantage.
• Proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook.
• Experience working with a School Information System or other student information database is an added advantage.
• Strong communication and interpersonal skills for engaging prospective families and collaborating with staff.
• Ability to handle confidential information with accuracy and discretion, and to stay organised while managing multiple applications and deadlines.