Head of Housekeeping Hotel
This Job has Expired
Posted:
Company Details
Industry:
Consulting
Website:
https://emergeegressconsulting.com/
Description:
Emerge Egress Consulting is a Management and Training Consulting established in 2017 (herein referred as EEC). EEC specializes in offering tailored and proficient HR Management training and team building services. We examine issues of concern in depth and we have specialized in training which looks …
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Job Details
Job Type:
Full Time
Workplace Type:
On-site
Qualification:
Diploma
Job Experience:
Mandatory
Job Location:
Nairobi County, Kenya
Closing Date:
Undisclosed
Salary:
Undisclosed
Other Pay:
Benefits
Job Category:
Hospitality
Job Description
Role Objective
Our client, a hotel, is seeking to hire a Head of Housekeeping to oversee the day-to-day operations of the housekeeping department. The role involves supervising and coordinating housekeeping activities to ensure that guest rooms and public areas consistently meet the hotel’s hygiene, safety, and quality standards.
Core Duties and Responsibilities
- Oversee daily housekeeping operations to maintain required cleanliness standards in rooms and public areas.
- Assign tasks and prepare duty rosters for the housekeeping team.
- Conduct inspections of guest rooms and common areas, and report any maintenance concerns.
- Respond to guest requests and handle housekeeping-related complaints promptly and courteously.
- Participate in the recruitment, training, and supervision of housekeeping staff, including room attendants and laundry personnel.
- Monitor stock levels of cleaning supplies, linen, and guest amenities, and place orders when necessary.
- Work closely with the front office and maintenance departments to ensure efficient room turnover.
- Ensure all staff adhere to established health, safety, and hygiene standards.
- Oversee proper use and maintenance of housekeeping equipment.
- Take part in audits, inspections, and quality assurance processes to ensure compliance with brand and regulatory standards.
- Maintain accurate documentation such as room status reports and lost-and-found records.
- Carry out any other duties as assigned by management.
Job Specifications and Qualifications
- Diploma or Degree in Hospitality, Business Management or related field.
- At least 2 - 3years’ housekeeping experience within the hospitality industry.
- Any other relevant professional certification is an added advantage.
Key Competencies
- Strong leadership and supervisory skills
- High attention to detail
- Good organizational ability
- Effective communication and interpersonal skills
- Problem-solving capability
- Strong time management skills
- High level of integrity and professionalism
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· 7844 open positions in Nairobi County, Kenya
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Contact Information
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