Front Office Manager | Receptionist | Waitress
Posted:
Position: Front Office Manager | Receptionist | Waitress
Date Posted: July 13, 2026
Industry: Hospitality | Hotels | Tourism
Employment Type: Full Time
Experience: Previous 4 or 5 Star Hotel Experience Required
Qualification: Diploma or Bachelor’s Degree in Hospitality Management, Hotel Management, or a Related Field
Salary: AED 5000 to 10000 (estimated)
Location: Dubai, United Arab Emirates
Company: Carlton Hotels & Suites
Description:
Carlton Hotels & Suites is seeking dedicated and service-oriented hospitality professionals to join its team as Front Office Manager, Receptionist, and Waitress. The ideal candidates will have a passion for delivering exceptional guest experiences and maintaining high standards of hospitality service.
This opportunity is suitable for candidates with previous experience in premium hotel environments who are currently residing in the UAE and available for immediate joining. Successful applicants will contribute to creating memorable guest experiences through professional service and effective communication.
Key Responsibilities:
• Welcome guests and ensure a smooth and professional check-in and check-out experience.
• Provide excellent customer service while addressing guest requests and inquiries.
• Manage front office operations and coordinate daily hospitality activities.
• Maintain high service standards in line with 4 and 5 star hotel expectations.
• Ensure guest satisfaction by handling concerns promptly and professionally.
• Support team members to maintain efficient hotel operations.
• Follow company policies and hospitality standards at all times.
Requirements:
• Candidates must be currently residing in the United Arab Emirates.
• Ability to join immediately.
• Previous experience working in a 4 or 5 star hotel environment.
• Strong communication and guest service skills.
• Positive attitude with excellent interpersonal abilities.
• Ability to work effectively in a fast-paced hospitality environment.
• Strong knowledge of:
• Hotel front office operations.
• Guest relations and customer service standards.
• Hospitality procedures and service excellence.
• Professional communication with hotel guests.
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