Deputy Regional Health Assessment Programme Coordinator (P)

Job Title: Regional Migration Health Assessment Programme (HAP) Quality Manager – Africa

The Regional HAP Quality Manager will lead the quality management of Migration Health Assessment Programmes (HAPs) and related health activities in Africa, ensuring compliance with global standards and frameworks. The position reports to the Regional Health Assessment Programme Coordinator (RHAPC) in close coordination with regional and global senior MHD colleagues.

Responsibilities

• Review and enhance the quality management plan for all HA and related programmes in Africa based on the global quality framework for HAPs, in close coordination with regional and global-level senior MHD colleagues.
• Conduct regular quality monitoring visits to HAPs and other health project-implementing locations, providing feedback to Country Offices (COs), RHAPC, Regional Technical Specialists (RTS), Regional Directors (RDs), and senior MHD staff in HQ.
• Organize and coordinate the data collection, analysis, and reporting system for all Migration HA-related operations in Africa, including:
  • Ensuring compliance of data entry software applications and protocols;
  • Health Assessment pipeline monitoring and reports;
  • Radiology testing outcomes;
  • Laboratory testing outcomes;
  • TB treatment;
  • Pre-departure examinations;
  • Presumptive treatment;
  • Medical escorts;
  • Incident reports; and
  • Files transmission monitoring and reporting to the Resettlement Support Centre (RSC) Africa, as well as to Australian, UK, and Canadian High Commissions in Nairobi, and other relevant countries and entities requesting health assessment missions for resettlement caseloads.
• Ensure implementation of the Global Standard Operating Procedures (SOPs) related to migrant health programmes, in particular for migration health assessment programmes and emergency health response, and support the development of regional and country-specific SOPs.
• Provide technical guidance and supervision to Migration Health Processing Officers, Data Entry/Processing staff, and their focal points within the region.
• Compile and share effective practices and lessons learned from HA programmes and incident responses.
• Use and analyse migration health data to manage the quality of HAP and other health projects. Train staff in the use of global and regional data and reporting tools for quality management. Develop a data collection strategy for non-HAP health projects in Africa in coordination with the Head, Regional Data Processing, Analysis, and Follow-up Unit.
• Lead the incident management process in HAPs Africa. Conceptualize the extension of the incident management system to non-HAP health projects. Work with the Migration Health Information team in Manila to develop adaptations of the Global Incident Reporting System (GIRS) to non-HAP health projects.
• Provide support to the RHAPC in the management of individual follow-up of medical cases as necessary. This may include assisting the RHAPC in planning and coordinating activities with IOM Operations and field staff, counterparts, and IOM and non-IOM panel physicians.
• Create regional staff development and training plans, including joint trainings for HAP and non-HAP MHD staff on cross-cutting themes of health assessments. Establish an environment that optimizes peer support, resources, experience sharing, and reporting between HAP and non-HAP health staff in Africa and potentially other regions.
• Assist in the mobilization of trained HAP staff for IOM health activities in emergencies and other non-HAP health projects.
• Identify opportunities for expanding migration health activities and programmes in the region, responding to the needs of Member States (MS) and migrants, announcements for call for proposals by drafting project concept notes and/or proposals, and liaising with United Nations (UN) agencies and the Ministry of Health to identify project development opportunities in coordination with MHD colleagues working in the respective regions.
• Proactively seek to ensure HAP capacities can benefit project development in coordination with RTSs and HAP managers, including but not limited to infrastructure and technical expertise, to address broader public health issues.
• Prepare administrative and programme reports and updates. In particular, prepare annual reports on member states activities or Migration HA’s activities and major parameters of the programmes, and ad-hoc relevant reports as requested.
• Design and incorporate public health activities in HAPs.
• In collaboration with the RTS and the RHAPC, represent the Organization and promote IOM health activities and IOM’s regional strategy in meetings, workshops, international conferences, and, as required, write reports, presentations, and background documents on behalf of MHD.
• Perform such other duties as may be assigned.

Qualifications

Education

• University degree in Medicine from an accredited institution and a Master’s degree in Public Health, Epidemiology, International Health, Tropical Medicine, or a related field from an accredited academic institution with at least seven years of relevant professional experience; or,
• University degree in Medicine from an accredited institution with at least nine years of relevant professional experience.
• Note: Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• At least seven years of experience in the management of health programmes or systems related to migration health, of which five are at an international level, preferably in developing countries.
• Experience in migration health assessment programmes is a distinctive advantage.
• Formal training or demonstrated experience in conceptualization, evaluation, or implementation of public health programmes is mandatory.
• Demonstrated experience in the application of quality management principles is mandatory.

Skills

• In-depth knowledge of the broad range of migration health programming-related subject areas dealt with by the Organization.
• Ability to effectively work with thematic specialists, proactively identifying areas of common interest and collaborating to find innovative solutions while balancing various interests.
• In-depth knowledge of HAPs, including Refugee Resettlement.
• Knowledge of UN and bilateral donor programming.
• Knowledge of managing a large team.
• Excellent communication and negotiation skills.
• Demonstrated skills in writing, editing, and reporting.
• Personal qualities include commitment, efficiency, flexibility, self-motivation, respect for diversity, and creative thinking.
• Ability to work effectively and harmoniously with colleagues from varied cultures and professional backgrounds.