Customer Service Officer – Motor (Native Arabic Speaker)

Position: Customer Service Officer – Motor (Native Arabic Speaker)

Date Posted: March 29, 2026

Industry: Insurance / Customer Service / Motor Insurance

Employment Type: Full Time

Experience: Relevant experience in motor insurance or customer service preferred

Qualification: Estimated Qualification like Bachelor Degree holder, Diploma/Degree/Certificate in relevant field

Salary: AED 4000 to 7000 (estimated)

Location: Mussafah, Abu Dhabi, United Arab Emirates

Company: Al Aabdi Holding

Description:

About the Role:
An excellent opportunity is available for a Native Arabic Speaking Customer Service Officer to join a specialized motor insurance operations team. This role is ideal for candidates who are detail-oriented and experienced in handling insurance-related processes while delivering exceptional customer service.

Key Responsibilities:

• Manage motor insurance policy issuance, renewals, and endorsements efficiently
• Handle customer inquiries, provide quotations, and process documentation accurately
• Coordinate with insurance providers and internal departments for smooth policy processing
• Ensure accurate data entry and maintain updated records
• Follow up with clients and stakeholders to ensure timely completion of tasks
• Assist in claims coordination and support when required

Requirements:

• Native Arabic speaker is mandatory
• Previous experience in motor insurance or a similar customer service role is preferred
• Strong communication and interpersonal skills
• Attention to detail with the ability to manage multiple tasks
• Ability to work in a fast-paced environment

Additional Information:

• Candidates who are available for immediate joining will be given preference
• Only shortlisted candidates with relevant experience will be contacted