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Drop Express Air Cargo Services Co. LLC is looking for a Customer Service & Documentation Executive to join its team in Dubai, United Arab Emirates. This opportunity is ideal for individuals who are passionate about customer service and documentation within the logistics, cargo, or courier industry. Fresh graduates with relevant knowledge are also encouraged to apply.
The selected candidate will support customer service operations, handle documentation processes, coordinate with internal teams, and ensure smooth day-to-day logistics activities. Immediate joiners are preferred, and female candidates are encouraged to apply. Applicants with strong communication skills, MS Excel knowledge, and experience in logistics or cargo services will have an added advantage.
Key Responsibilities:
• Handle customer service inquiries and provide timely assistance.
• Prepare, organize, and maintain shipping and logistics documentation.
• Coordinate with internal departments to ensure smooth operational processes.
• Maintain accurate documentation and update relevant records.
• Assist with customer communication regarding shipments and documentation.
• Support daily administrative and logistics-related activities.
Requirements:
• Experience in Customer Service and Documentation is preferred.
• Freshers with relevant knowledge are welcome to apply.
• Immediate joiners are preferred.
• Female candidates are preferred.
• Good communication and coordination skills.
• Good knowledge of Microsoft Excel and documentation procedures.
• Experience in Logistics, Cargo, or Courier services will be an advantage.
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