Role Purpose
- Based at our Head Office, you will manage the end-to-end credit control process for all plants and depots, ensuring timely collection of receivables, minimizing bad debts, and maintaining healthy cash flow while preserving customer relationships.
- You will be the central link between Sales, Plant Dispatch, and Finance.
Key Responsibilities
- Assess creditworthiness of new and existing customers; set and review credit limits in line with company policy
- Monitor customer accounts across all plants/depots; ensure invoices are issued accurately and dispatched on time
- Perform daily debtors ageing review and execute collection calls, emails, and site visits to recover overdue amounts
- Reconcile customer accounts monthly and resolve disputes/queries with Sales and Plant teams to unlock payments
- Prepare weekly cash collection forecasts and DSO/overdue reports for management
- Follow up on post-dated cheques, RTGS, and EFTs; allocate receipts accurately in ERP
- Initiate escalation for defaulting accounts: payment plans, stop-supply requests, or legal referral per policy
- Support month-end close: debtors reconciliations, bad debt provisions, and sales cut-off checks
- Maintain customer master data and ensure compliance with credit policy and KRA ETR requirements
Requirements
- Diploma/Degree in Accounting, Finance, Credit Management, or related field. CCP/CPA Part II is an added advantage
- Minimum 3 years in credit control/debt collection, preferably in manufacturing, construction, or FMCG with multi-site/head office experience
- Proficient in ERP systems – SAP,Advanced Excel required – ageing analysis
- Strong understanding of credit policy, debt recovery process, and legal remedies for default. Familiarity with construction/steel sector payment cycles
- High attention to detail, firm but professional negotiation skills, persistence, integrity, ability to manage high volume accounts
- Experience handling hardware dealers, contractors, and project-based clients is highly desirable
What We Offer
- Competitive salary based on experience
- Central role driving company cash flow across all operations
- Exposure to group-level finance, sales, and ERP systems
739 open positions on Semasocial right now
· 8507 open positions in Nairobi County, Kenya
· 11 posted in the last 7 days
Contact Information
Sign in to apply for this job.
