Community Manager, West Africa

Community Manager – West Africa (Binance Angels & Events)

About the Role

Binance is looking for an experienced and passionate Community Manager to lead our West African community initiatives. You will drive engagement, grow brand awareness, and build strong local communities through events, partnerships, and digital channels. This is a unique opportunity to join the world’s leading blockchain ecosystem and shape the future of crypto in West Africa.

Responsibilities

• Binance Angels Program: Recruit, train, and manage volunteers within the Binance Angels community program.
• Events & Meetups: Organise and host online and offline community events, meetups, webinars, workshops, and educational sessions to drive engagement and brand awareness.
• Telegram/Discord Moderation: Lead moderation of regional Telegram and Discord groups, including implementing bots, mini-games, and community campaigns.
• Partnerships & University Outreach: Build partnerships with local crypto communities, student groups, and universities to expand Binance Academy’s reach.
• Content Creation & Localisation: Create, translate, and proofread community content in English and local languages for regional relevance.
• Platform Expansion: Explore and introduce new community-friendly platforms to extend the local user base and brand awareness.
• Brand Promotion & Community Support: Promote Binance’s brand, products, and campaigns while providing high-quality community support.
• User Acquisition Through Community: Convert community awareness into active traders and traders into advocates via owned community channels.
• Feedback Loop: Collect user insights, market trends, and community feedback, and relay them to internal Product, Growth, and Marketing teams.

Requirements

• Minimum 2–4 years of experience in community management, event organisation, or related fields.
• Crypto and Binance enthusiast — actively uses Binance products (Spot, Margin, Futures, P2P, Earn) and understands crypto/blockchain terminology (DeFi, Web3, NFT).
• Experience curating content for social media platforms including Twitter, Telegram, Discord, Facebook, and WhatsApp.
• Proven community or event management experience with strong ownership and emotional intelligence.
• Familiarity with Telegram moderation tools, bots, and community engagement campaigns.
• Strong analytical mindset — comfortable working with data, dashboards, and ROI tracking.
• Strong conflict resolution and communication skills with the ability to manage difficult conversations constructively.
• Ability to work flexible hours (crypto communities are active around the clock).
• Fluent in English.
• Deep understanding of the West African social media landscape and community behaviour.

Why Binance

• Shape the future with the world’s leading blockchain ecosystem.
• Collaborate with world-class talent in a user-centric global organisation with a flat structure.
• Tackle unique, fast-paced projects with autonomy in an innovative environment.
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning.
• Competitive salary and company benefits.
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team).