Posted:
Medina Coffee Company is seeking friendly, energetic, and customer-focused individuals to join its café team in Dubai. This opportunity is ideal for candidates who enjoy working in a dynamic hospitality environment and are passionate about delivering exceptional customer experiences.
The successful candidates will be responsible for assisting customers, supporting daily café operations, and maintaining a welcoming atmosphere for guests. Individuals who can communicate effectively in both Arabic and English and thrive in a fast-paced setting are encouraged to apply.
Key Responsibilities:
• Welcome and assist customers in a professional and friendly manner
• Provide excellent customer service and ensure a positive guest experience
• Support daily café operations and service activities
• Take customer orders accurately and efficiently
• Maintain cleanliness and organization within the café
• Coordinate with team members to ensure smooth service delivery
• Handle customer inquiries and resolve concerns professionally
• Follow company policies, hygiene standards, and operational procedures
• Contribute to a positive and collaborative work environment
Requirements:
• Fluency in both Arabic and English
• Strong communication and interpersonal skills
• Excellent customer service abilities
• Positive attitude and professional appearance
• Ability to work efficiently in a fast-paced environment
• Strong teamwork and collaboration skills
• Previous café or hospitality experience is an advantage
• Willingness to learn and adapt to operational requirements
Strong knowledge of:
• Customer service and guest relations
• Café operations and hospitality standards
• Communication, teamwork, and workplace professionalism
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