Business Development Associate (Outbound B2B Telesales)

Role Overview

This is a high-energy outbound sales role focused on connecting with business decision-makers over the phone using a multi-line power dialer. Day to day, you’ll work through a structured list of prospects, engage them in consultative conversations to uncover their needs, and set qualified appointments for the sales team. Every call you make directly fuels the agency’s growth, so your persistence and conversational skills are critical to hitting targets and building a pipeline of real opportunities.

Key Responsibilities

• Place a high volume of outbound B2B calls daily using a multi-line power dialer to maximise contact efficiency and fill your pipeline with fresh prospects.
• Qualify leads by asking targeted questions to understand each prospect’s business challenges, budget, and decision-making timeline before moving them forward.
• Handle objections and pushback with confidence, using a consultative approach to keep the conversation moving and uncover hidden needs.
• Schedule confirmed appointments for the sales team, ensuring all details are captured and handed off smoothly.
• Log every call outcome, follow‑up task, and prospect update accurately in the CRM to maintain a clean and actionable pipeline.
• Meet or exceed weekly and monthly activity and booking targets by staying disciplined with follow‑up sequences and managing your time effectively.
• Continuously refine your pitch and objection-handling techniques based on feedback and call recordings to improve conversion rates.

Requirements & Qualifications

• Reliable personal computer or laptop and a dedicated, quiet workspace free from distractions.
• Strong conversational English fluency and a professional, energetic phone presence that builds rapport quickly.
• Resilience to handle rejection and maintain motivation through high call volumes and repeated outreach.
• Prior experience with a power dialer or similar auto-dial system is a plus, but not required—full training on the tech stack will be provided.
• Basic computer literacy and comfort navigating multiple browser tabs, CRM interfaces, and phone software simultaneously.

What We Offer / Why Join

• High-commission structure with a realistic on‑target earnings (OTE) of 100,000+ KES per month, rewarding consistent performance.
• Home internet costs covered so you can work reliably from your own space.
• Comprehensive training on our dialer system, sales scripts, and prospecting techniques—no prior sales experience needed, just the right attitude.