Business Development Account Associate

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Company Details

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Industry: Information Technology and Services
Description: Safaricom is the largest converged communication solutions provider in Kenya, offering telephony, broadband internet, and financial services. The company also supports community projects and provides value-added services aimed at improving the welfare of Kenyans. With more than 29 million subscriber… Safaricom is the largest converged communication solutions provider in Kenya, offering telephony, broadband internet, and financial services. The company also supports community projects and provides value-added services aimed at improving the welfare of Kenyans. With more than 29 million subscribers and an estimated 67% market share, Safaricom operates the most extensive modern mobile network in Kenya. Its position as the leading mobile provider in the region is supported by experienced shareholders, competitive tariffs, a nationwide dealer network, and skilled staff and management. View more View less

Job Details

Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: Undisclosed
Other Pay: Benefits
Job Category: Sales & Marketing

Job Description

Responsibilities

  • Meeting overall revenue and acquisition targets
  •  Winning new businesses by identifying, developing and closing opportunities cantered on offering Enterprise solutions.
  • Developing relationship with the customers within allocated territories and drive education and awareness of Enterprise solutions.
  • Supporting the enterprise dealers & agency sales team, Regional & Territorial Management teams within the SME and retail channel 
  • Achieve set revenue targets for the territory/region through selling all Enterprise solutions.
  • Ensure enough sales pipelines to achieve the revenue targets.
  • Development of plans to achieve set billed revenue targets for the dealers and sales agents in the territory/region.
  • Monitor Gross Adds target within region and activate relevant sales channels to achieve the set target.
  • Proper management of dealer and partner sales trackers. 
  • Implement agreed plans for dealers managed. 
  • Propose new areas of development and growth for dealers managed. 
  • Identification and profiling of all the businesses in the territory. Maintaining an up to date database of all businesses and profile. 
  • Development and implementation of a route plan which covers the territory. 
  • Identification of the market opportunism and submit reports on how they can be addressed. 
  • Proactively attend to dealer and customer related issues and get an excellent customer rating. 
  • Build long lasting business relations/partnership with customers and assigned dealers. 
  • Maintain 100% accuracy on reporting on market intelligence and customers feedback.
  • Timely submission of territory report, Dealer/partner sales tracker. 
  • Up to date profile of accounts within the territory and up to date competitor intelligence.
  • Activate alternative channels to drive sales and acquisition e.g Partnerships & agency
  • Support retail as a channel to actualize Enterprise KPIs

Qualifications

  • Honors Degree/Diploma in Business Administration/Bachelor of Commerce degree from a recognized university.
  • A valid driving license is a compulsory requirement for this role
  • At least 3 years’ experience in selling enterprise solutions, either directly or through partners
  • Experience in managing indirect channel in a telecoms environment is an added advantage;
  • Strong business Acumen.
  • Team player with pleasant outgoing personality & resilience
  • Good communication and interpersonal skills
  • Proactive, confident, energetic & with ability to work under pressure
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