We are recruiting on behalf of our client, a premium bridal boutique specializing in luxury wedding gowns sourced from the United States and Europe.
The client is seeking an experienced, polished, and results-driven professional who can not only excel in bridal sales but also provide leadership support and assist in the day-to-day management of the showroom.
This position is ideal for a mature sales professional who enjoys working with brides, delivering exceptional customer experiences, driving revenue growth, and contributing to business continuity in a dynamic luxury retail environment.
Candidates with strong leadership abilities and management potential will have an opportunity to earn a higher starting salary and play a key role in supporting showroom operations.
Key Responsibilities
Bridal Sales & Customer Experience
- Guide brides through the selection of wedding gowns and bridal accessories
- Deliver a premium and memorable customer experience throughout the bridal journey
- Achieve and exceed showroom sales targets
- Build and maintain long-term client relationships
- Follow up on inquiries, appointments, and customer leads
Showroom Operations & Leadership Support
- Support the management of daily showroom operations
- Assist in coordinating staff activities and ensuring smooth business operations
- Maintain showroom presentation, merchandising, and product display standards
- Support business continuity in the absence of senior management
- Assist in implementing sales strategies and customer service standards
Marketing & Client Engagement
- Handle customer communication through phone, email, WhatsApp, and social media platforms
- Support social media engagement and digital marketing initiatives
- Participate in promotional campaigns and client outreach activities
- Build brand visibility and contribute to lead generation efforts
Requirements & Qualifications
- Minimum 2 years experience in sales, luxury retail, customer service, or a customer-facing role
- Proven ability to achieve sales targets and close sales confidently
- Strong leadership and organizational skills
- Excellent spoken and written English
- Well-groomed, polished, and highly presentable
- Strong interpersonal and communication skills
- Ability to manage high-value clients professionally
- Experience in bridal, fashion, beauty, luxury retail, or hospitality is highly desirable
- Basic digital marketing and social media management skills
- Mature, responsible, and customer-focused attitude
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