Branch Manager, Hola Branch
Posted:
Company Details
Name:KCB Bank Kenya
Industry:
Banking
Website:
https://ke.kcbbankgroup.com/
Description:
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda,…
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Job Details
Job Type:
Full Time
Workplace Type:
On-site
Qualification:
Diploma
Job Experience:
Mandatory
Job Location:
Nairobi County, Kenya
Closing Date:
Undisclosed
Salary:
KES Unspecified / month
Other Pay:
Benefits
Job Category:
Banking
Job Description
Job Title: Branch Manager
Key Responsibilities
- Achieve profitability targets through revenue maximisation and prudent cost management.
- Grow and monitor the branch’s liability and asset portfolios to achieve business targets.
- Grow the customer base and ensure retention of existing customers through high levels of customer satisfaction and cross-selling.
- Oversee overall management of the branch through efficient utilisation of resources.
- Deliver excellent customer service by maintaining high service standards.
- Ensure compliance with the Enterprise‑Wide Risk Management Framework.
- Motivate, coach, and develop a high‑performing team.
- Champion digital migration within the branch.
Qualifications and Experience
Education
A bachelor’s degree in a business‑related field from a recognised institution.
Training
Cash Management Training is required.
Professional Experience
- Minimum of 8 years of general banking experience, with at least 2 years at Branch Manager level.
- At least 6 months of experience in branch operations: cash, clearing, accounts, and administration.
- At least 4 years of experience in the following roles:
- Personal / Business / Retail Banking or Sales Manager
- Credit Management
- Customer Service / Relationship Management
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Contact Information
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