Associate, Cash Office

Job Purpose:

• The role is responsible for managing and supervising Branch cash services to ensure that customers get the best in terms of service delivery in accordance with the Bank’s policy, procedures and guidelines.

Key Responsibilities:

• Ensuring that the Branch maintains optimum level of cash in liaison with the Central Cash department.
• Ensuring safe custody of cash and serialized stationery.
• Reconciling cash at the end of the day through a physical cash count and monitoring the intra-day cash limits for the tellers.
• Custodian of vault keys.
• Management of vault cash limits.
• Loading of ATM, m Responding to cash related queries.
• Queue management and monitoring activities in the Banking Hall through the CCTV.
• Verification teller entries within entries.
• Supervision of daily call back & archiving and monitoring to ensure sufficient cash & working optimally.
• Retrieving cash and cheque deposits from the ATM.

Academic Qualifications:

• Bachelor’s degree in business, Banking or related field.

Work Experience:

• At least one (1) year relevant experience in a similar role in a similar sized organization.

Skills & Attributes:

• Planning & Organizational skills.
• Analytical skills and attention to detail.
• Strong oral and written communication skills.
• Interpersonal skills to manage stakeholders at all levels. 
• Ethics and integrity.
• Excellent judgment and analytical abilities and impeccable integrity.
• Strong commercial awareness and an ability to connect to business goals.