Administrative & Sales Team Manager

Role Overview

Riset Software & Systems LTD is looking for an Administrative & Team Supervisor to run the daily rhythm of a target-driven team based in Nairobi. The job sits at the intersection of two things: keeping the office and its administrative processes running smoothly, and leading people — coaching staff, monitoring output, and pushing the team to hit its sales numbers. It suits someone who is equally comfortable behind a report and in front of a team, and who understands that targets are met through consistent follow-up rather than occasional pushes.

Key Responsibilities

• Supervise the team's day-to-day work — assigning tasks, coordinating schedules and coverage, and keeping staff focused on their priorities.
• Monitor attendance, punctuality, productivity and discipline, stepping in early when standards start to slip.
• Oversee routine office administration, including documentation, record-keeping, reporting cycles and general operational coordination.
• Set sales targets with the team, track progress against them, and follow up persistently until goals are reached.
• Verify that customer follow-ups and ongoing sales activity are happening consistently, not just at month-end.
• Lead regular team meetings and one-to-one performance reviews, giving clear feedback on what is working and what is not.
• Prepare administrative and performance reports for management, flagging gaps and recommending corrective action.
• Enforce company policies, procedures and service standards, and hold team members accountable to them.

Requirements & Qualifications

• Must be 30 years of age or above.
• Demonstrated experience managing and supervising a team, including performance and conduct matters.
• Solid background in administration and office management.
• Experience leading a sales or target-driven team is highly preferred.
• Strong leadership, communication and organisational skills.
• Ability to manage performance firmly and hold people accountable without losing the team's buy-in.
• Good reporting, decision-making and problem-solving ability.
• Professional, disciplined, proactive and results-oriented in approach to work.

If you are an experienced administrator and team leader who can manage people and drive a team toward its sales targets, we would like to hear from you. Send your updated CV and Bio Data to [email protected], or submit them in person at our Nairobi office.