Records Officer

Job Title: Records Management Specialist

Job Summary

We are seeking a detail-oriented and organized Records Management Specialist to oversee document control, maintain accurate filing systems, and ensure compliance with regulatory requirements. The ideal candidate will manage both physical and electronic records, support audits, and facilitate efficient retrieval and archiving of critical business documents.

Key Responsibilities

• Manage physical and electronic filing systems and ensure proper document control.
• Retrieve documents requested by management, auditors, customers, or regulators.
• Respond to document verification requests promptly and accurately.
• Maintain shipping, customs, and operational records, including Bills of Lading, manifests, permits, and delivery documents.
• Support records digitization, archiving, retrieval, and document version control.
• Ensure compliance with regulatory and data protection requirements.
• Support audits and promote best practices in records management.
• Develop records management procedures and guidelines.

Qualifications

• Diploma or bachelor’s degree in Records Management, Information Science, Business Administration, or a related field.
• At least 2–3 years’ experience in records management, administration, or document control.
• Knowledge of shipping and logistics documentation will be an added advantage.
• Proficiency in Microsoft Office and electronic document management systems.

Competencies and Skills

• Excellent organizational and communication skills.
• Attention to detail.
• Integrity.
• Confidentiality.
• Ability to work independently.