Front Desk Executive

Job Title: Front Desk Executive

About the Role

We are seeking a highly organized, professional, and customer-focused Front Desk Executive to support our day-to-day office operations. The successful candidate will serve as the first point of contact for visitors, clients, and suppliers while providing administrative, procurement, and office support services to ensure the smooth running of the office.

Key Responsibilities

Front Desk & Reception Management

• Welcome visitors, clients, and suppliers professionally and provide exceptional customer service.
• Manage incoming calls, emails, and correspondence, directing them appropriately.
• Maintain a clean, organized, and professional reception area.
• Coordinate meeting room bookings and visitor access.
• Manage courier services, incoming and outgoing mail, and deliveries.

Administrative Support

• Supervise housekeeping activities and ensure office cleanliness and organization.
• Respond to telephone and in-person inquiries professionally.
• Maintain inquiry forms, feedback forms, and visitor logbooks.
• Support various departments in servicing guests and visitors.
• Coordinate transportation arrangements for directors, guests, and employees on official travel.
• Monitor utility services and liaise with service providers to ensure uninterrupted office operations.
• Coordinate office maintenance and repair activities.
• Support company meetings, events, and employee welfare initiatives.
• Maintain office inventories, consumables, and the company asset register.
• Manage company vehicle request records and ensure compliance with company policies.

Procurement & Vendor Management

• Support the procurement of office supplies and consumables.
• Source quotations and coordinate purchases in accordance with company procedures.
• Build and maintain relationships with suppliers and service providers.
• Monitor inventory levels and ensure timely replenishment of office supplies.

Petty Cash Administration

• Manage office petty cash and maintain accurate records.
• Process petty cash requests and reconciliations.
• Prepare petty cash reports and supporting documentation.
• Ensure compliance with company financial procedures and controls.

Qualifications and Requirements

• Education: Must have a Bachelor’s degree in Business Administration, Office Administration, Procurement, or a related field. A basic Finance and Accounting qualification (e.g., CPA Foundation Level) is an added advantage.
• Experience: Minimum of 2–4 years’ experience in a similar administrative or front office role. Experience in visitor management, customer service, and office administration is required.
• Skills: Proficiency in Microsoft Office Suite. Strong organizational, communication, and interpersonal skills.